Vijay Pathare

Experience

• 

  IBM

  Mar 2011 - Feb 2013

  Software Engineer

  Dispute Servicing Portal (DSP), helps the AMEX customer care professionals (CCPs) to handle Disputes and Fraud happens with American Express Credit Card member’s by creating a case as per card member requisition.There are different modules (Backend scripts) developed with business rules to process cases automatically as per client requirement. It means whole project is dependent on multiple modules, systems, technologies, IBM services etc.Responsibilities:• Provided ongoing support and troubleshooting of all production issues - utilizing .Net technologies• Design, build, test, and implement enhancements• Developed maintainable code via proper structure, comments and design• Have review, interpret and debug complex code under .Net technology framework• Worked with business, infrastructure and security teams on delivering any enhancements and bug fixes for production systems• Worked with offshore and US team reviewing production changes and act as SME for web applications• Clearly and detailed documented resolution and workarounds, and communicated to team and business partners• Worked with multiple team to resolve complex problems• participated in rotational 24 x 7 on-call responsibility on customer-facing, mission critical applicationsTechnologies Used:C#, ASP.NET Framework 3.5 Microsoft Visual Studio 2008, SQL Server 2005, WCF Services, MQ Services, Windows Services Show less

• 

  Syntel

  Feb 2013 - Aug 2017

  Onsite coordinator, Project lead @Cuna Mutual Group Responsibilities:• Interaction with Client for requirement gathering, Clarify issues and concerns• Understanding Functional Specifications• Involve in preparation of High level/Low level Process Flow diagram of various modules.• Trend Analysis, Process Improvement • Prepare Weekly Status Report• Design and Developed Crystal Report using SAP Crystal Report

  • Project Lead

    Oct 2016 - Aug 2017

  • Project Lead

    Feb 2015 - Oct 2016

  • Senior Software Engineer

    Feb 2013 - Jan 2015
• 

  BNY Mellon

  Sept 2017 - now

  Assets Servicing & Management

  • Vice President

    Jan 2022 - now

  • Project Lead Senior SRE

    Sept 2017 - Jan 2022