Richard Mugisa

Experience

• 

  Quality Furniture Uganda Limited

  Aug 2005 - Jun 2008

  Accounts Assistant / Administrator

  • Receiving revenue and issuing receipts for record purposes.• Preparing books of accounts for proper accountability.• Banking revenue and carrying out reconciliation on bank statements to avoid discrepancies.• Producing the relevant financial statements and forwarding them to relevant authorities.• Paying the employees.• At times ensuring timely procurement and payment for goods and services delivered. • Reporting to the senior accountant.

• 

  Alpha Diary Uganda Limited

  Jun 2008 - Aug 2008

  Executive Sales

  • Developing a marketing strategy for the milk and its products. • Ensuring all the merchandisers are at work stations by 8pm (this stretched from Banda, Kireka then Bweyogerere).• Supervising the work of all merchandises in their respective stations. • Ensuring proper milk supply from salesmen to the respective sales places. This involved the right quantities, to the right places and at the right time. • Recording all results of the sales (in liters of milk) from each individual merchandiser.• Ensuring all merchandises get their daily commission payments at the end of the day. • Reporting to the marketing manager at the end of the day through a report. Show less

• 

  Zain Uganda Limited (Current Airtel Uganda)

  Nov 2008 - Dec 2008

  Site Auditor

  • Acknowledging the presence of all the major assets on site as per the register. • Recording the current condition of all the major assets on site i.e. Tower, BTS, Generator and Microwaves and the respective GSM antennas. • Recording the value of each individual asset on the site. This was in terms of functionability and monetary value.• Recording the condition of the civil works to and around the site / tower. • Recording all the other subsidiary assets on the site.• Observing whether the assets on site match those in the asset register. In case of any transfer, where to and by who and why. • Recording any variances between the present value of assets and as per records.• Recording all dummy assets on site. • Reporting to the finance manager through a report. Show less

• 

  Verma Company (Bajaj) Ltd

  Apr 2009 - Jul 2009

  Administrative assistant

  • Supervise the recruitment process• In charge of manpower calculation and carrying out appraisals• Handling training and health problems• Terms and conditions of service• Taking disciplinary procedures• Ensuring that rules and regulations are followed• Carrying out redundancy procedures, restructuring and re-organisation• Ensuring all employees are on the medical scheme• Union membership and representation• Communication with the press.

• 

  Warid Telecom

  Jul 2009 - Jan 2013

  • Subscription Revenue growth – ensure growth of all Warid voice subscription packs revenue to meet target and curb competition. • Revenue & subscription tracker report. This is prepared twice in a day. • Developing initiatives to drive usage and recharges.• Data analysis to identify opportunities to grow revenues• Developing customer retention and loyalty programs• Managing customer lifecycle initiatives• Working with the sales team to execute initiatives and promotions and analysing performance across regions.• Product/Pricing development• Creating product marketing and sales plans • Establish & maintain a functional Market Spend analysis & aligning it within the WTU budget • Account for spend on products and services by tracking all invoices and payments. • Draft, Present for approval & be custodian to the Marketing Budget.• Manage and supervise all research agencies and Warid telecom research related activities. Show less • Establish & maintain a functional Market Spend analysis & aligning it within the WTU budget. • Provide commercial input & market insight to Business planning, Product development & management (as required) based on analysis trends.• Draft, Present for approval & be custodian to the Marketing Budget.• Establish & manage relations & work with the Agency finance department for WTU• Account for spend on products and services by tracking all invoices and payments. • Do cost analysis and advice. • Media planning• Outdoor Planning, audits & analysis• Events & Promotion organization & management• Artwork approvals. Show less

  • Executive Usage & Retention - Analysis

    Mar 2012 - Jan 2013

  • Executive Accounting & Analysis

    Jul 2009 - Feb 2012
• 

  Flytxt

  Feb 2013 - now

  • Drive POC, Create Campaign Library & Integrate neon with BIB. • Identify Business revenue needs and coming up with suitable campaigns that meet those client needs hence growing revenues. • Providing inputs to the technical and product development teams to conme up with better products and a stable platform. • Recommend and Create innovative marketing campaigns which will be valuable for the operator (Customer requirement, preparation of BRS, feasibility check, Campaign configuration, UAT, validation & launch)• Daily, Weekly, Monthly quarterly and annual business reports, analytics and insights. • To be the single point of contact for all on-site customer requirements and issues resolution.• Gather client requirements for future releases of the product• Maintain processes, templates, and other documents that support best practices.• First Level RCA for campaign failures & suggest correct/optimization.• Training the marketing team about the different features of the product with each new release• Drive CSAT: By meeting & addressing the operational requirements of the customer Show less • Achieve the assigned revenue targets from the campaigns run at the operator.• Training the marketing team about the different features of the product with each new release.• Recommend and Create innovative marketing campaigns which will be valuable for the operator.• Daily, Weekly, Monthly quarterly and annual business reports, analytics and insights. • To be the single point of contact for all on-site customer requirements and issues resolution.• Gather client requirements for future releases of the product.• Create and maintain all product documentation.• Maintain processes, templates, and other documents that support best practices.• Develop and implement all client Business Requirement specifications including all product tests.• First Level Root Cause Analysis for campaign failures & suggest correct/optimization.• Drive CSAT: By training and addressing the operational requirements of the customer whenever needed. Show less

  • Assistant Manager - Analytics and Consulting Practice

    Aug 2015 - now

  • Assistant Manager Marketing Operations (Airtel Uganda & Rwanda Projects)

    Feb 2013 - Jul 2015