Swati Sindhu

Experience

• 

  Aricent

  Jun 2018 - Aug 2018

  Intern
• 

  Dell Technologies

  Aug 2019 - Feb 2023

  • Delivers, designs, authors, and edits moderately complex e-learning, web-based, blended, and classroom curricula to a variety of audiences including employees, end-user customers, partners, resellers, distributors, or systems integrators.• Leads or participates in cross-functional meetings to support the proper worldwide allocation of equipment, curriculum, and training needs. • Provides metric analysis and reporting on training readiness and effectiveness; consults with customers to ensure produced training meets current needs to support customers. • Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions. • Partners with the business and subject matter experts to assess and customize training based on current and future needs.• Set up, configure, and maintain lab configurations for hands-on technical training, including developing and documenting lab exercises. • Review course curriculum for accuracy, providing feedback to the appropriate contacts. Show less • Delivers, designs, authors, or edits basic, intermediate, and advanced e-learning, web-based, and classroom curriculum to a variety of audiences, including employees, end-user customers, partners, resellers, distributors, or systems integrators.• Proficient in content development in a team environment and developing content that is more engaging to the learners.• Experience in creating simulations.• Strong analytical skills combined with the ability to work in a fast-paced environment with geographically distributed teams.• Excellent verbal and written communication skills, good team and interpersonal skills.• Working knowledge of Scrum and Agile processes and working knowledge of content development, editing, and publishing tools. Show less

  • Senior Analyst - Customer Technical Training

    Apr 2022 - Feb 2023

  • Analyst - Customer Technical Training

    Aug 2019 - Apr 2022
• 

  Salesforce

  Feb 2023 - now

  Human Centered Change Consultant