Jeremiah E.

Experience

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  Enjoy Internet Cafe and Games Online Center

  Oct 2003 - Apr 2010

  Head of Operations

  Responsibilities:● Manage all daily operations of 3 store of internet & games online● Lead and supervise 3 head of store to bring good service and gain high revenue● Build good relation with other game publisher (Lyto, Megaxus, Gemscool, etc)● Review other competitor for improving quality of store service● Troubleshoot of total 200 workstations (Software, Games Applications, PC hardware)Key Achievements:● Opening and maintain 3 internet & games online store in South Jakarta with 50 workstations in every store Show less

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  PT. Indocahaya Wira Nusantara

  Mar 2012 - Aug 2012

  Web Programmer

  * Develop inventory control web* HTML, PHP & Mysql, JQuery* IT Office Infrastructure

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  Karma Group Global

  Oct 2012 - Jan 2014

  IT Marketing & Creative Design Coordinator

  Responsibilities:● Work with marketing director to setup marketing campaign in forum community● Create blog and optimize any marketing hotel content● Help IT support and troubleshooting in office JakartaKey Achievements:● Opening new Karma property office in Jakarta● Bali free stay program for memberships hotel marketing● One week trip to London, England memberships promotions

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  Wirecard AG

  May 2014 - May 2016

  IT Internal Team Lead

  Responsibilities:● Lead internal IT Network, Server and IT Operations office team● Review IT Policy, Procedure and SOP periodically● Vulnerability security assessment every quarterly● Monitoring backup server, CCTV and network periodically● Work together with IT vendor to achieve quality IT services● Participate in technical IT security training from vendorsKey Achievements:● Successful PCI DSS 2.0 Audit Certification in 2014-2015● Successful PCI DSS 3.1 Audit Certification in 2015-2016● A part of EE-MPOS Wirecard Indonesia Data Center Setup Team in 2016● Work together with other foreign team in other country (Singapore, Germany, etc) to escalate IT issue and find technical solutions Show less

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  President University

  May 2016 - Aug 2016

  IT Manager

  Lead IT DepartmentSupervise Network Infrastructure (Fortinet Fortigate Firewall)Supervise VDI (Virtual Desktop Infrastructure)Supervise IT Change ManagementIT Budgeting

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  REX Kiriman Express

  Oct 2016 - now

  IT & Digital Manager

  Responsibilities:● IT OperationsManaging, delivering and supporting technology services to meet the business needs on internal and external users.- Lead the technology operations and infrastructure- Monitoring and management of networks and servers - System or OS upgrades, patches and security updates- Service desk support or remote in may branches area● IT ApplicationsSupport and helping the end-user understand how to use the application or system and help solve any issues.● IT Strategy & TransformationFlexibility, manageability, low total cost ownership, security, and budget cost savings to meet IT and business goals.- Identifying and eliminating sources of waste- Migrating system to cloud Amazon Web Services (AWS), Amazon EC2, Cloudfront, etc- Manage IT costs, mitigate risk, and deliver business growth● Digital Marketing Help creation content to deliver company product and services information through various digital channel social media technology.- Help design, build and maintain company social media such as Tiktok and Instagram- Identify, analyze trends and content to assess how well it’s performing user experience- Research and analyze consumer behaviors in social media trends● Data Processing Organize and control inputted shipping data to ensure all shipping information is valid- Lead all data entry teams to be able to input data in accordance with shipping- Supervise and monitor changes in shipping data information according to real conditions Key Achievements:● Migrating offline premise server system to online in Amazon cloud server system in 2017● Renew all server and workstation computer devices with low cost but effective from 2017● Help and support IT system in opening many branches area from 2020 to 2022● Over 100 units of CCTV in headquarter and all branches was installation and still monitoring● Almost 50 units of GPS vehicles was installed with vendor to track delivery information Show less