Abigail D'Sa

Experience

• 

  Wyevale Garden Centres

  Jun 2015 - Mar 2017

  Sales Assistant
• 

  AE Tuition

  Sept 2015 - Feb 2016

  Teaching Assistant
• 

  Host Staffing

  Jun 2018 - Sept 2018

  Hospitality Staff
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  Mondelēz International

  Jul 2019 - Jun 2020

  Ingredient Research Intern - R&D

  Led a research project on the chemistry of cocoa colour formation, presented key findings to a global audience. Optimised sensory tasting sessions for research projects to improve sustainability and business continuity during COVID-19, showing my ownership and agility. Performed aroma and taste analysis on samples using HPLC/GCMS analytical instruments.

• 

  Reckitt

  Sept 2021 - now

  Supporting multiple strategic New Product Development projects for OTC global brands, collaborating with multiple markets, factories, and cross-functional teams to ensure successful product launches. Developing strong project management, financial, and interpersonal skills while optimising costs, maintaining supply resilience, and streamlining operations for manufacturing excellence. Managed daily supply/demand risk reports for inventory, proactively addressed supply risks and ensured seamless stock flow by coordinating with factories, co-packers, and customer service. Developed strong analytical, prioritisation, and decision-making skills while supporting NPD launches and new planning system transitions, as well as driving stock obsolescence reduction initiatives. Managed day-to-day factory operations, coached teams to ensure the highest quality standards were executed and worked closely with Qualified Persons to address quality incidents. Led weekly quality review meetings, implemented tools to monitor KPIs, and collaborated with Operation teams to reduce rework, improve efficiency, and maintain global quality metrics. Led technical projects within factory operational processes, focused on efficiency improvement. Coordinated internal cross-functional projects to support business continuity by validating new raw material suppliers. Strengthened my project management skills to ensure timely project delivery. Managed US Mucinex portfolio using SAP ERP systems, ensured production schedules aligned with market demands and optimised stock availability. Identified need for system updates for Quality release turnaround times, presented data-driven solutions to leadership, this was approved and enhanced Pack Fill Rate and networking capital.

  • Category Supply Manager

    Sept 2023 - now

  • Supply Planner - Healthcare Supply Graduate

    Mar 2023 - Sept 2023

  • Area Quality Leader - Healthcare Supply Graduate

    Sept 2022 - Mar 2023

  • Process Technologist - Healthcare Supply Graduate

    Mar 2022 - Sept 2022

  • Customer Services Co-ordinator - Healthcare Supply Graduate

    Sept 2021 - Mar 2022