S Ramesh Baalaji

Experience

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  TNQ Books and Journals Pvt Ltd

  Jan 2005 - Mar 2007

  Managing Editor

  Managing a team of proof readers, technical editors besides communication with the production editors of Genetics society of America.

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  PreMedia Global Pvt. Ltd.

  Mar 2007 - Oct 2008

  Quality Assurance

  Certifying templates and Quality assurance of all complex cengage books.

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  Cenveo Publisher Services

  Oct 2008 - May 2012

  Senior Journal Manager

  Effective communication with authors, publishers and printers through e-mails and conference calls. Maintaining the internal database, Inter-departmental liaison, preparation of billing and creating error reports, Meeting customer expectations, trouble shooting the problems quickly and good team player.

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  Cenveo Publisher Services, Kilpauk, Chennai-10 (Now Knowledgeworks Global Pvt. Ltd)

  Aug 2013 - May 2018

  Team Lead (Project Management)

  My responsibilities as Team Lead-Journal Manager are managing a team of 6 members (log-in -- 1 associate; Revises Managers -- 2 associates and Issue Managers -- 3 associates). My team is working on John Wiley journals and have been assigned 30 journals of 60,000 pages. My role is to identify the best in team members and allocate the job according to their skill sets. Training new members and improving their productivity. Managing the customer turnaround time (TAT) regularly and also during team members absence. Preparing daily report of my team and reporting to immediate superior Mr. Antony Vincent. Effective feedback handling and trouble shooting; include team members while doing this process and ensure that mistakes will not recur. Show less

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  Straive (formerly SPi Global)

  May 2018 - Jun 2023

  Assistant Manager (Project Management)

  Worked as Assistant Manager at Straive (formerly SPi Global) in Wiley Journals. Lead a team of 16 Production Editors. Handled 85 journals of 160,000 pages.