Divendra Singh

Experience

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  Sterling Insurance Company

  Jul 2008 - Sept 2009

  Insurance Producer

  . Performed face to face product presentation and facilitated enrollment requests such as Medicare Advantage, Medicare supplement and/or prescription coverage, while complying with Centre for Medicare and Medicaid Services(CMS) regulations. Assisted clients enrolled in ancillary benefits as well as Federal program such as Medicaid and LIS (Low income Subsidy) programs . Worked with insurance carriers to resolve any client issues and complaints. Business to Business Marketing and Sales campaign to generate lead and interests Show less

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  The Insurance Store

  Oct 2009 - May 2014

  Life and Health Insurance Broker

  . Explained features, advantages and disadvantages of various policies, including Life, health, Medicare and other insurance to promote sale. Educated and prequalified prospects on state and federal benefits such as Medicaid, housing, food etc. Called on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes. Attended meetings, seminars and programs to learn about new products and services. Customized insurance programs to suit individual clients, often covering variety of risks Show less

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  MarketStar

  Nov 2009 - May 2012

  Sales and Account Executive

  . Achieved sales goal as set forth by Clients and Market Star management. Trained and educated store personnel on client's product and programs. Cultivated productive relationships with assigned store management and personnel. Responsible to effectively complete assigned reporting. Managed store inventory and displays and reported any discrepancies into vendor site

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  Nordstrom

  Apr 2011 - Mar 2013

  Sales Associate

  . Set and achieved personal sales goals while supporting the goals of the team Initiated service consultations by asking open-ended question to learn the customer's preferences and needs. Built lasting relationship with customers by contacting them to follow up on purchases and needs . Opened new Nordstrom Fashion rewards accounts as means of building customer relationships. Built and maintained strong vendor relationships to maximize business results, performed daily department maintenance tasks including stock work, remerchandising display, price markdowns, merchandise transfers and light cleaning industry Show less

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  Kaiser Permanente

  Jan 2014 - Jul 2018

  Direct to Consumer Sales

  . Developed and executed Sales and Marketing strategy to achieve growth. Enrolled clients on KP’s health plan products by using consultative selling principle, and focusing on the value proposition. Facilitated member enrollment and billing inquiries, and triaged it to the proper department . Responsible for assisting in the community development focus marketing and consumer engagement events to identify leads for nurturing. Managed my assigned territory, by engaging small businesses and developing leads for the small group department. Made daily calls and routine visitation with the goal of getting businesses to select KP as their medical provider. Responsible for assisting in the community development focus marketing and consumer engagement events to identify leads for nurturing. Utilized Common Membership Applications(CM), Salesforce, Health Plan Services(HPS) and Application Management Tool (AMT) to verify member status. Assisted members file an appeal regarding their plan disenrollment with FFM-Federal Facilitated Marketplace, or direct with KPutilized electronic contact management systems, national quoting engines and the state-based exchange portals for Oregon and Washington, identifies, guides leads to the appropriate channel to facilitate the sale of new business. Lead projects in collaboration with my team and the Marketing department, with a goal of creating KP brand awareness. Generated public’s interests in KP’s healthcare product and to identify care gaps within the adverse communities Show less

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  State of Oregon

  Oct 2019 - now

  . Assisted the agency mission of poverty prevention and family engagement by accurately determining eligibility for programs provided by Self Sufficiency program which include Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (TANF), and Employment Related Day Care (ERDC). Delivered benefited by coding the appropriate systems as determined by the eligibility of the applicant. This was accomplished by conducting interviews, reviewing, verification and interpreting policy and rules. Show less

  • Health and Human Services Specialist III

    Apr 2020 - now

  • Health and Human Services Specialist II

    Oct 2019 - now