Joel Menezes

Experience

• 

  Northern Trust Corporation

  Jul 2015 - Nov 2021

  • Entrusted with the responsibilities of Validating, reconciling and processing various corporate actions & fixed income events • Functioned as a Subject Matter Expert (SME) in the Team & with Business Partners• Front-led wide variety of activities which includes:o Identifications of gaps/improvements, Addressal of escalations/technical issueso Validation of SWIFT messages (MT564/568/566)• Ensured the team adheres to the compliance with all controls and procedures outline by the Process and General Company policies • Engaged in looking after complex activities of the team which includes exceptions and critical queries • Worked towards allocating the tasks to the teams and ensuring completion of the same within defined timelines • Monitored the performance of the teams, and provided critical feedback in order to boost their skillset • Acted as an Analyst and studied the processes; built a workaround for smooth processing of the payments • Worked in coordination with the Internal Departments to ensure corporate events submissions; ensuring the inquiry responses are in complete, timely and accurate • Documented and maintained team reports/MIS/KPIs on daily or monthly basis; presented the same to the management in order to facilitate decision-making • Extended support towards the teams by delivering trainings on management of events and queries • Added value to the efforts of the organization by providing & presenting innovative ideas for process improvements عرض أقل

  • Technical Coordinator - SME

    Aug 2019 - Nov 2021

  • Senior Analyst

    Sept 2017 - Jul 2019

  • Analyst

    Jul 2015 - Aug 2017
• 

  GyanSys Inc.

  Nov 2021 - Dec 2022

  Senior Consultant (Client Company: Hindustan Unilever)

  • Contributing as a Senior Consultant; leading a high-performance team in order to conduct regression testing and monitor the quality of SAP PLM Applications • Showcasing skills towards identifying and raising the defects & conducting incident analysis and working towards addressing and resolving the same • Monitoring and evaluating the overall quality & ensuring smooth process of the BAU • Supervising high severity incidents with minimal delay & ensuring smooth operations of the infrastructure environment• Conducting gap analysis in order to identify process gaps, loopholes, improvements; initiating corrective and preventive actions to reduce the same • Acting as an Escalation Gate; escalated the critical defects and technical issues to the concerned Department and ensured proper resolution within defined timelines• Developing test documentation such as test scenarios, test cases, test scripts & test project status reports and performed in-depth analysis on the incidents • Functioned as a training specialist; identified training needs and imparted the same to the teams in order to enhance their skillset • Collaborating with the Automation Teams; extending support towards the team for development of automation scripts• Presenting QA test status and progress reports as appropriate to top management عرض أقل

• 

  Bloomberg

  Jan 2023 - now

  Equity Data Analyst

  Data Analyst with major focus on Corporate actions