Catrina Cross

Experience

• 

  MARINE CORPS LEAGUE NATIONAL HEADQUARTERS

  Feb 2009 - May 2012

  Human Resources Administration Assistant

  • Maintained employee data and kept update accounts of all employment records• Assisted in recruiting and training of new employees for all departments• Provided Administered support with payroll information, compensation materials, and benefitsprograms• Supported daily operations of busy human resources department• Assisted employees through personal and professional issues• Trained and onboarded new employees, and conducted orientations for new staff hires • Maintained calendars for three Directors and Vice Presidents.• Schedule and coordinate on-site and off-site meetings• Coordinated all MCL banquets including badging attendees, working with catering and hotelvendors, and handling all inquiries related to the event.• Assisted with preparation of Banquet correspondence, i.e. answering mail, confirming banquetarrangements, etc.• Composed, published, and distributed Banquet information to senior staff to keep them apprisedof the banquet logistics and overall progress.• Managed the inventory and purchase of office supplies with various vendors, includingcoordinating with Marine Corps location in Quantico, Virginia.• Managed daily bank deposits including processing all membership checks and associated funds.• Answered, screened, and directed calls with professionalism.• Handled proprietary and confidential PII employee and company information. Show less

• 

  Monster Government Solutions

  May 2012 - now

  • Ensuring that invoices and other financial documents are processed appropriately• Analyzing all billing procedures and identifying opportunities for improvement• Create and maintain customer accounts• Respond to customer billing and invoicing• Keeping update records of accounts receivable• Participated in weekly meetings with senior management to formulate steps to resolve past duebalances• Collaborate with other departments to ensure billing accuracy • Coordinating with departments to ensure all sales and orders are accurately billed.• Support monthly and quarterly audits and clean ups• Assisted accounting with month end reports• Create open line of communication between the company and clients• Assisted in the development of complex spreadsheets• Followed up with internal and external personnel regarding outstanding issues• Prepared monthly custom reports to identify frequently late payments• Prepared and presented analytical reports• Lead and support the team in audit request and organization• Worked closely with newly hired analysts to train in all billing systems• Posted adjustments, payments, credits and follow up notes to financial system as appropriate• Created database to merge information from accounting and billing departments to syncinformation and alleviate need for multiple spreadsheets and reports• Conducted research regarding pay out discrepancies Show less • Serve as the “go-to” person regarding all administrative and operational functions.• Manage and organize all office functions and oversee the daily operations within this highlydynamic environment for up to 125 employees.• Provide a high-level of customer service both internally as well as externally with VIP clients.• Arrange meetings and conference calls, including coordinating all meeting logistics.• On- and off- board employees, providing essential support to all employees throughout theircompany tenure.• Organize small- to large- scale office events including staff events, company meetings, holidayparties, corporate town hall meetings, etc.• Maintain office efficiencies through thorough planning and coordinating of office systems (e.g., PCs, printers, copiers, etc.), as well as designing office staff seating configurations.• Provide administrative support to Directors, Vice Presidents, and the Executive Vice Presidentand General Manager of the division.• Manage the inventory and ordering of office supplies ensuring costs are managed in accordancewith company guidelines. Also coordinate the repair, maintenance and procurement of all officeequipment with service providers.• Ensure corporate messages as well as building notifications are promptly delivered companywide.• Handle proprietary and confidential employee and company information.• Process incoming and outgoing mail and packages for entire staff.• Assist the Financial Manager with various accounting functions, such as completing QuickBooksentries, submitting invoices, paying bills, and reviewing staff expense reports.• Assist the Director of Proposals on special projects, including large bid opportunities that requirequality compliance reviews (e.g., book checks, overall copy quality, etc.). Show less

  • Billing Operations Analyst

    Sept 2016 - now

  • Office Manager

    May 2012 - Sept 2016