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Eric Glismann

Eric Glismann

Tech support Technician

Followers of Eric Glismann259 followers
location of Eric GlismannSpanish Fork, Utah, United States

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  • Timeline

  • About me

    Sr manager engineering

  • Education

    • Western Governors University

      2011 - 2015
      Master of Science (MS) Computer and Information Systems Security/Information Assurance

      Received CCENT, learned in depth networking and troubleshooting methods. Learned about disaster recovery methods. Learned about different government organizations and certifications (i.e. SOX, NIS)

    • ITT Technical Institute-Phoenix

      2008 - 2011
      Bachelor of Science (B.S.) Computer and Information Systems Security/Information Assurance

      Learned in depth technology and troubleshooting for networking and computer hardware. Learned in depth knowledge of how to secure operating systems and networks from attacks, along with the tools and techniques to protect users and companies from attackers.

  • Experience

    • Fowler Elementary School District

      Oct 2007 - Jun 2008
      Tech support Technician

      Technical SupportAsset ManagementSoftware Installation AssistanceOS InstallationsLab Management

    • Hickmans egg ranch

      Jun 2008 - Dec 2009
      IT Support

      Server/Client ManagementSoftware ManagementAsset Management/DisposalBackup/Disaster RecoveryWAN/LAN Network ManagementIT Process/Policy Management

    • Symantec

      Jan 2010 - Oct 2019
      Sr. Principal Technical Account Manager

      Dedicated World Class Technical SupportCustomer Relationship managementSoftware Quality AssuranceTechnical TrainingDatacenter/Lab ManagementVirtual Lab ManagementC#/C++ DebuggingIIS/OS DebuggingNetworking Company Process Improvement

    • Deloitte

      Oct 2019 - now

      • Senior Manager Engineering

        Jun 2022 - now

      • Manager Data Protection

        Oct 2019 - now

  • Licenses & Certifications