
Anna Fragali
Assistente Comercial

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About me
Institutional Communication | Relationship | Strategy | Product Design | Content | Project management | PO
Education

FM2S
2024 - 2025MBA Project ManagementIntroduction to Project ManagementProcess ManagementIntroduction to Business Process Management (BPM)Fundamentals of Operational ExcellencePower BIProject Management: PMBoK 7th Edition UpdateAgile MethodologiesKaizen - Continuous Improvement ProcessPDCA 2.0 Quick CourseQuality Control and Assurance ProcessesMethodologies for Operational ExcellenceSCRUM SpecialistIntroduction to LeanLean Six Sigma Green Belt CertificationSix Sigma Project… Show more Introduction to Project ManagementProcess ManagementIntroduction to Business Process Management (BPM)Fundamentals of Operational ExcellencePower BIProject Management: PMBoK 7th Edition UpdateAgile MethodologiesKaizen - Continuous Improvement ProcessPDCA 2.0 Quick CourseQuality Control and Assurance ProcessesMethodologies for Operational ExcellenceSCRUM SpecialistIntroduction to LeanLean Six Sigma Green Belt CertificationSix Sigma Project with ExcelStrategic PlanningDesign ThinkingNon-Conformity Treatment (NCT)Risk Management ToolsProject Financial ManagementContract ManagementRoutine ManagementTime ManagementFundamentals of Management and LeadershipLean Leadership - Gemba WalkAssertive CommunicationReporting Techniques ManagementSOP - Development of Standard Operating ProceduresFeedback TechniquesHow to train your employeesProject Management - PMBoK Show less

UDF University
2009 - 2013Graduation Accounting
FGV
2017 - 2019MBA International Relations and National Security Studies
PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul
2020 - 2023MBA Human Rights MBA in Human Rights, Social Responsibility and Global CitizenshipDiversity, minorities, and inclusionIntegral ecology: the house where many (co)liveSpectacle, sensationalism, and polemics in human rightsRaising public and private funds for projectsHealthy Eating: How Organizations Should Prepare for This TrendHuman rights and global citizenship: how to teach and ensurePractices for the promotion and defense of human rightsHuman rights: what (not) are they?Minorities, forced migration, asylum, and refugeEducating at all… Show more Diversity, minorities, and inclusionIntegral ecology: the house where many (co)liveSpectacle, sensationalism, and polemics in human rightsRaising public and private funds for projectsHealthy Eating: How Organizations Should Prepare for This TrendHuman rights and global citizenship: how to teach and ensurePractices for the promotion and defense of human rightsHuman rights: what (not) are they?Minorities, forced migration, asylum, and refugeEducating at all timesSustainability consultancyConvergence of organizations to good practices in human rights and diversityConsulting on corporate social responsibility and organizational well-beingWhat is a human being?What ethics after artificial intelligence?Construction, transformation, and promotion of human rightsViolence(s), public safety, and culture of peacesocial businessCreation and implementation of social responsibility and sustainability programs Show less
Experience

Escoteiros do Brasil
Feb 2008 - Mar 2009Assistente Comercial
Travelex Confidence Group
Oct 2009 - Jun 2011I managed the business unit, structuring the expansion, ensuring the coordination of administrative activities, bilingual service, recruitment, training, and team development.
Supervisor
Jan 2011 - Jun 2011Atendente de câmbio
Oct 2009 - Dec 2010

PwC Brazil
Jul 2011 - Jun 2014- I assisted full assistants, supervisors, and managers in field activities (physical visits to clients), preparing financial/accounting analysis of higher complexity. - I elaborated financial/accounting analyses in the banking segments, projects (BID), chemical industry, pharmaceutical industry and inventories of various types. - I coordinated new Trainees in external audit projects and acted, in an accelerated way, responsible for the project in a pre-operational company in Macapá (AP). Show less
Tax Assistant
Jul 2013 - Jun 2014Assurance Assistant
Jul 2012 - Jun 2013Trainee
Jul 2011 - Jun 2012

Sicoob
Jul 2014 - Jan 2022- I was responsible for letters and statements, sponsorships and events, technical opinions, international institutional relationships, and follow-up reports and lectures. - Worked on several internal inter-area projects to facilitate and map impacts.- I acted as Project Owner in the development and execution of the international relations project with the International Confederation of Popular Banks (CIBP - based in Brussels) to disseminate internal activities and development of communication, marketing, and business strategy. - I was involved in the studies to develop and coordinate the implementation of Sicoob's Sustainability Systemic Agenda (ESG). - I performed market analysis and economic/financial reports and financial presentations and financial statements of the cooperative financial institution- I conducted the Annual Report of Sicoob's banking entity, Bancoob, and conglomerated companies for three consecutive years (2017 to 2019) - available in publications. Show less
Management Data Analyst
May 2016 - Jan 2022Operational Credit Analyst
Jul 2014 - Apr 2016

Vivo (Telefónica Brasil
Apr 2023 - Mar 2024Senior AnalystData analysis related to the operations center and systemic organization for internal presentations; PO for implementation of the OKR management system; restructuring of internal communication; strategic presentations and restructuring of activities (including change management); preparation of procedural documents; execution and management of projects, interface between areas and support and guidance to internal teams to meet deadlines and achieve goals; support to management in the development of analyses, action plans, and events. Show less

Zerum IT
Aug 2024 - nowAdministrative and financial analystManagement and coordination of companies' administrative and financial activities; Flow of accounts payable and receivable; Analysis of the feasibility of implementing effective control policies and procedures; Relationship with suppliers and coordination of the administrative team; Interface with banks and other financial institutions; Preparation of accurate and timely reports for the board of directors and other departments; Issuance of certificates and monitoring of tax liabilities; Management of purchases, registrations, travel, and invoicing/payment. Show less
Licenses & Certifications
- View certificate

Customer Experience (CX)
Escola ConquerJun 2022 - View certificate

Gestão Ágil: explorando conceitos da agilidade
AluraNov 2023 - View certificate

Engenharia de requisitos: da demanda ao gerenciamento
AluraOct 2023 
Minicurso de Comunicação Não Violenta
Instituto TiêJan 2023
Formação Executiva em Comunicação Corporativa e Branding
Fundação Getulio VargasOct 2018- View certificate

Engenharia de requisitos: como levantar, documentar e validar
AluraOct 2023 
Certificação em Liderança, Capacidade de Aprender e Resiliência
PUCRS - Pontifícia Universidade Católica do Rio Grande do SulAug 2021- View certificate

Gestão Ágil: Gestão de Processos para Agilidade
AluraDec 2023 
Competências Profissionais, Emocionais e Tecnológicas para Tempos de Mudanç
PUCRS - Pontifícia Universidade Católica do Rio Grande do SulAug 2020
TOEIC
ETSJul 2011
Volunteer Experience
Financial Services Advisor
Issued by Instituto Sicoob on Jan 2019
Associated with Anna FragaliEscotista
Issued by Escoteiros do Brasil on Feb 2020
Associated with Anna FragaliMembro
Issued by Escoteiros do Brasil on Mar 2001
Associated with Anna Fragali
Languages
- inInglês
- esEspanhol
- poPortuguês
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