Abdul Haseeb

Abdul Haseeb

Marketing And Public Relations Officer

Followers of Abdul Haseeb948 followers
location of Abdul HaseebDubai, United Arab Emirates

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  • Timeline

  • About me

    Certified Project Manager | Operations Management | Results Driven Leader

  • Education

    • International Centre of Excellence

      2021 - 2023
      Pearson BTEC Level 5 Higher National Diploma Business Administration and Management, General
    • OTHM

      2024 - 2024
      Postgraduate Degree Strategic Management and Leadership
    • The University of Bolton

      2024 - 2025
      Master of Business Administration - MBA Business Administration and Management, General
  • Experience

    • STATE LIFE

      Jan 2016 - Oct 2016
      Marketing And Public Relations Officer

      ✶ Planning and carrying campaigns and strategies for public relations ✶ Content creation for social media and print campaigns ✶ Training employees to handle customers’ queries regarding insurance processes✶ Representing the company at different corporate events

    • Carrefour

      Feb 2017 - Jan 2018
      Senior Customer Service Representative

      ✶ Development and implementation of sales plan✶ Conducting market research and developing presentations✶ Identification and communication with potential customers ✶ CSR of the month 3 times in a row✶ Interacting with customers to take feedback

    • GIGA MALL

      Jan 2018 - Jan 2019
      Sales Trainer

      ✶ Preparing and onboarding new sales representatives ✶ Conducting training for new and existing employees✶ Assessment of employees’ skills to fill gaps via training and development programs✶ Observing sales encounters and taking feedback from trainees✶ Building coordination between employees and management

    • C2o (CabCall Outsource)

      Jan 2020 - Dec 2023

      ✶ Lead Manage and Accountability✶ Client Engagement & Management✶ Meet 100% of project deadlines and objectives✶ Team Management✶ Quality management✶ Conducting weekly sprints ✶ Client Engagement✶ Staff Quality Feedback✶ Referral for Training✶ Meet 100% of project deadlines and objectives✶ Communicated with, coaches, and coordinated project employees✶ Advised upper management with the help of day-to-day sprints✶ Staff & Clients on-boarding

      • Assistant Manager - Operations

        Jun 2023 - Dec 2023
      • Service Delivery Project Manager

        Sept 2020 - Jul 2023
      • Customer Service Representative

        Feb 2019 - Dec 2020
      • Floor Manager

        Jan 2020 - Aug 2020
    • Drive Dubai

      Mar 2024 - now
      Branch Coordinator
  • Licenses & Certifications

    • Lean Six Sigma White Belt Certified

      Management & Strategy Institute
      Jul 2022
    • Thinking Creatively

      LinkedIn
      Apr 2023
      View certificate certificate
    • Introduction to Proposal and Report Writing

      Save the Children International
      Jul 2022
      View certificate certificate
    • Customer Service Manager

      LinkedIn
      Dec 2023
      View certificate certificate
    • Google Project Management Certificate

      Coursera
      Nov 2022
      View certificate certificate
    • Data Analytics & Business Intelligence

      DigiSkills.pk
      Oct 2022
  • Volunteer Experience

    • Volunteer

      Issued by United Nations Association of Pakistan (UNAP) on Sept 2022
      United Nations Association of Pakistan (UNAP)Associated with Abdul Haseeb
    • Volunteer

      Issued by The Citizens Foundation on Jan 2023
      The Citizens FoundationAssociated with Abdul Haseeb