Jim Edwards

Experience

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  Mira Showers Ltd

  Jan 1988 - Jan 1997

  Responsible for Quality to the Machine Shop.Leading a Team of Quality Personel to support all Quality matters to include : 1st offs, Quality Concessions Minor & Major, CMM Programming. Responsible for the gauging system GO / NO GO Gauging. Training Setters & Operators in Quality Procedures. Writing Training Manuals..... Responsible for setting a variety of machines ranging from old Cam Autos to CNC Gildermeisters for production runs.Training operators for the running of the machine & completing a quality check using various gauges GO/NO GO. I served my time as a Craft Apprentice Engineer. The 1st year was spent in the training school learning key skills on cutting metal, firstly by hand using all hand tools & then machines. Four days a week were spent at work & one day release to college. As an apprentice we worked in all departments such as Goods Inwards, R & D, Planning, Foundry, Stores, Machine Shop, Toolroom, Quality, Production Cells / Line & Assembly, Packing, Despatch etc.

  • Senior Quality Analysis

    Jan 1995 - Jan 1997

  • Machine Shop Setter

    Jan 1992 - Jan 1995

  • Craft Apprentice Engineer

    Jan 1988 - Jan 1992
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  IMS

  Aug 1996 - Jan 1998

  Applications Engineer

  Vitual Dmis Software TestingHeading Training Courses for Customers at Customer Site & in the Demo Room.Customer Support.Writing Programs.Completing Sub Contract Work.

• 

  Edge Technology Ltd for Romer UK

  Jan 1998 - Aug 1998

  Applications Engineer

  Using the Romer Product.Heading Training Courses for Customers on Customer Site.Customer Support.Writing Programs.Completing Sub Contract Work.

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  LK Metrology

  Aug 1998 - Dec 2009

  Service Engineer

  Installation of new CMM machines, De-commission & relocation including machine build & full Commission. Complete Service & preventative maintenance. Complete breakdown visits & customer support. Calibrate all machines to CMMA std, VDI std, ISO 10360 & UKAS.Customer base UK & ROW

• 

  Wenzel UK Limited

  Jan 2009 - Feb 2015

  • Responsible for the service department & managing a team of engineers with a busy demanding schedule.• Responsible for all Operations within the service department from ‘quotation to completion’ to include new machine installation, upgrades hardware & software, room relocations, annual service & calibration, breakdowns etc.• Regular contact with the customer regarding all subjects, to include: - support, quotation, scheduled work, work completed, any issues, concerns or complaints, invoicing etc. • Planning, managing & organising logistics for new machines, retrofits, equipment movement/delivery.• Scheduling all jobs & completing all prechecks to include: - customer details, engineer inductions if required, PPE, working hours, special requirements etc.• Regularly contact with the engineers ensuring they are ok, everything is running smoothly & to plan, if there is anything they need or require assistance.• Technical phone support to customers & Service Engineers.• Providing all quotes & costing for all jobs to include: - daily support, breakdowns, software training, annual service & calibration, service contracts, software care contracts, machine moves, machine upgrades hardware & software, complete measuring room relocations etc.• Manage Renishaw’ s Repair by Exchange service.• Complete the Sales Order process & Instruct the Finance Department to invoice for completed work as to Contract terms.• Organise Storage for open cable machines to enable quick supply & reduce lead times.• Responsible for key accounts, complete site visits to discuss contracts, quotations & maintain the aftermarket business. • Compile quotations for new machines & advise on achievable profit margins.• Planning, managing, and developing aftermarket sales which include CMM retrofits. Met sales targets year on year and exceeded with a growth.• Assisting in the organisation of exhibitions and providing technical sales support during exhibitions e.g., MACH and other UK events. Show less • Responsible for the service department & managing a team of engineers with a busy demanding schedule.• Responsible for all Operations within the service department from ‘quotation to completion’ to include new machine installation, upgrades hardware & software, room relocations, annual service & calibration, breakdowns etc.• Regular contact with the customer regarding all subjects, to include: - support, quotation, scheduled work, work completed, any issues, concerns or complaints, invoicing etc. • Planning, managing & organising logistics for new machines, retrofits, equipment movement/delivery.• Scheduling all jobs & completing all prechecks to include: - customer details, engineer inductions if required, PPE, working hours, special requirements etc.• Regularly contact with the engineers ensuring they are ok, everything is running smoothly & to plan, if there is anything they need or require assistance.• Technical phone support to customers & Service Engineers.• Providing all quotes & costing for all jobs to include: - daily support, breakdowns, software training, annual service & calibration, service contracts, software care contracts, machine moves, machine upgrades hardware & software, complete measuring room relocations etc.• Manage Renishaw’ s Repair by Exchange service.• Complete the Sales Order process & Instruct the Finance Department to invoice for completed work as to Contract terms.• Organise Storage for open cable machines to enable quick supply & reduce lead times. Show less

  • Service, Aftermarket & Business Development

    Jan 2014 - Feb 2015

  • Service and Aftermarket

    Mar 2011 - Dec 2013

  • Service Engineer

    Jan 2009 - Mar 2011
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  Measurement Solutions Limited

  Feb 2015 - May 2018

  Business Development - CMM Products & Services

  Measurement Solutions specialise in the sales, installation, training and support of a unique range of products and services to Quality, Inspection, Design and Production Engineers throughout UK manufacturing industry.We provide the UK's leading manufacturing and design companies with a range of market leading 3-Dimensional Measurement and Quality Control Products, specifically designed to help you be more efficient and productive.Our products and services include ;- Full turn-key CMM Solutions.- Metrologic CMM retrofits and upgrades- Service and calibration of coordinate measuring machines to either VDI/VDE 2617 or UKAS for ISO TS/16949.- Portable Arm UKAS certification.- QDAS SPC solutions- HandyScan portable laser scanners for inspection and RE- HandyProbe portable CMM- Kreon laser scanning systems for inspection and RE- Contract inspection using high accuracy CMM- On site inspection using portable CMM and laser scanners Show less

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  Baty International Limited

  Sept 2018 - Oct 2019

  Field Service Engineer

  As a leading supplier of quality metrology instruments to organisations throughout the world, Bowers Group has developed into a respected global leader in the field of measurement. Our first-class reputation has been built on the continuing Group ethos of striving for excellence in both the comprehensive range of products that we supply and the many quality services that we provide to our customers. The Group’s aim is to build on its hard-won reputation and continue to exceed customers’ expectations.Baty International has been in business since 1932. Originally, a manufacturer of high precision dial indicators and other associated instruments such as cylinder bore gauges. Baty soon diversified into non-contact measurement with Optical Profile Projectors and the Baty ‘Shadograph’ series has since become an industry standard in profile projectors. These products are still manufactured in Sussex, England in accordance with ISO 9001:2008.In keeping with its gauging roots, Baty acquired John Bull and British Indicators, extending its gauging range to include calipers and flexible fixturing. The range was then completed in the eighties when Baty's first camera based Video Inspectors were developed. Video Edge Detection (VED) was soon added giving rise to increased accuracy, repeatability and measuring speed.Acquired by Bowers Group in 2010, Baty is an ISO 9001:2008 accredited company that offers a range of Metrology Instruments from Hand Tools to Vision Systems, offering measuring solutions for almost every measurement application in modern manufacturing. Show less

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  Avon-Dynamic Calibration

  Oct 2019 - May 2021

  Onsite Calibration Engineer

  Avon-Dynamic is a leader in calibration and dimensional measurement in the UK. Since 1985, we are specialists in providing single source capabilities for businesses and organisations across the UK at our laboratory or at customer’s facilities. Avon-Dynamic delivers reliability and efficiency to businesses of all sizes when it comes to calibration. We are a BS EN ISO/IEC 17025:2005 UKAS Accredited Calibration Laboratory that provides industry leading solutions in calibration and metrology across electrical and dimensional fields.Our BS EN ISO 9001:2008 Quality Management Systems Accreditation provides our customers the assurance that Avon-Dynamic’s processes, procedures and services are continually being monitored and examined to ensure customer satisfaction is achieved and maintained. “Continual improvement” is central to Avon-Dynamic’s quality responsibility. Show less

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  Aberlink Ltd

  Jul 2021 - Aug 2022

  Service & Application Engineer

  Aberlink Innovative Metrology is the largest UK owned manufacturer of coordinate measuring machines, vision measuring systems and measurement software. From our headquarters in Eastcombe, Gloucestershire, England we are engaged in every aspect of providing industry with innovative metrology products that are reliable, cost effective and above all easy to use. Through our distributor network in over 40 countries worldwide we provide all sectors of manufacturing with world class sales and aftercare service.Incorporated in 1993, Aberlink has an impressive record of growth founded on innovation. This has been the background for all our patent protected product development over the last 20+ years with the tagline ‘Innovative Metrology’ firmly at the heart of company philosophy.Our products and services also provide our customers with remarkable value for money. This has been achieved by producing a fully self-contained business model from day one. Because we machine all the components for the machines ourselves, we understand the manufacturing process fully, and clever design-for-manufacture ensures simple and reliable products with no redundant costs. All assembly of the machines is performed onsite in Gloucestershire, where the software is also written in-house. We are a fully integrated company with minimal external costs and that is why we are able to offer the amazing value for which Aberlink has become renowned throughout the world. Show less

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  Hexagon Manufacturing Intelligence

  Aug 2022 - now

  Stationary Service Engineer

  Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.Our technologies are shaping production and people-related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future.Hexagon’s Manufacturing Intelligence division provides solutions that use data from design and engineering, production and metrology to make manufacturing smarter. Show less