Stephen Quevillon

Experience

• 

  Internap

  Mar 2011 - Nov 2014

  Data Center Technician

  Physically installing equipment including switches, servers, routers and SAN Equipment. Cabling and connectivity of equipment. Testing of equipment cabling to ensure proper installation, and function. Monitoring of ticket system (Remedy) and troubleshooting of daily tickets (Remote Hands). Customer service, and Responsible for dealing with light HVAC issues and monitoring BMS.

• 

  Cisco

  Jul 2014 - May 2020

  Data Center Technician

  Responsible for hardware installs, decomms, and upgrades. Cable inventory as well as asset management, which includes quarterly audits. Service Now moves, adds, and changes along with troubleshooting to existing and new network equipment. Responsible for all break/ fix cases on all hardware in the Data Center.

• 

  Interactive Data/ ICE : NYSE

  Nov 2014 - Mar 2019

  Server/Network Engineer

  Works closely with management and other systems administration and network staff installing/troubleshooting switches, servers and other various networking equipment.Monitoring of ticket systems, SBM and Service Now for remote hands. Responsible for all cabling aspects including terminations and testing of cables for proper function. Responsible for hardware installs, upgrades and cable inventory as well as asset management.

• 

  Amazon Web Services (AWS)

  Jun 2020 - now

  Senior Global Field Operations Technician