Hussain Bori

Experience

• 

  Tata Consultancy Services

  Sept 2014 - May 2016

  Process Associate

  > Investigate the ADMS (Agency debit memo) which are received via BSPlink, ARC and Email.> Research on ADMS for all the types of Categories, Taxes and BSR/BBR issue cases.> Working on Auto-priced tickets issued by GDS system (Galileo, Apollo and Worldspan)> Finding out the system error issues, Currently and historically priced in the GDS systems and then escalate problem with the concerned team to avoid future ADMS.> Communicate with carriers and agency with their dispute via mails.> Received PLR (Performance Reward) for continuous 2 months for maintaining Accuracy and Productivity. Show less

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  WNS Global Services

  May 2016 - Jul 2017

  Senior Associate - Operations

  > Communicate with carriers and agency with their respective disputes via mail.> Sales Audit on Agent Ticketing and Refund Fare Rules.> Audit airline ticket billings in accordance with IATA (Revenue Accounting Manual) or Airline specific, using Contracts and CRS (Amadeus and ATPCO data applications).> Support Staff, Business Segments and Customers.> Raising Manual ADMS/ACMS in BSPlink and ARC.> Ensuring monthly target of Revenue and Productivity is achieved with accuracy. Show less

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  Accelya Group

  Jul 2017 - Sept 2019

  Operations Team Member

  > Communicate with carriers and agency with their respective disputes via mail.> Ensuring all the components for Sales Audit, Refund Processing and Revenue Accounting Sales Validation are examined thoroughly.> Thorough understanding of Revenue Accounting.> Reporting Senior with any violations or new trend found while audit.> Undertake tasks assigned by my manager.> Sales Audit on Agent Ticketing and Refund Fare Rules.> Audit airline ticket billings in accordance with IATA (Revenue Accounting Manual) or Airline specific, using Contracts and CRS (Amadeus and ATPCO data applications).> Support Staff, Business Segments and Customers.> Handle floor queries, and breif the team on mail correspondence/communication sent by client/airline.> Raising Manual ADMS/ACMS in BSPlink and ARC.> Ensuring monthly target of Revenue and Productivity is achieved with accuracy.> Appreciation mails received from manager for drafting and sending Queries to client and dispute management. Show less

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  Vistara - TATA SIA Airlines Ltd.

  Sept 2019 - Dec 2024

  Specialised with Fraud Prevention, Chargebacks Management, Revenue accounting, and Sale/ Refunds Audits ( Direct & Indirect ).

  • Assistant Manager - Revenue Accounting & Fraud Prevention

    Apr 2022 - Dec 2024

  • Senior Executive - Revenue Accounting & Fraud Prevention

    Sept 2019 - Mar 2022
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  Air India Limited

  Nov 2024 - now

  Assistant Manager - Revenue Accounting & Fraud Prevention