Sarah M.

Experience

• 

  Aura Venues Bars & Restaurants

  Sept 2011 - Dec 2013

  To support the Directors with strategies to generate business potential and maximise the return on capital employed, to be responsible for the day to day operation of restaurant and oversee the kitchen is being managed effectively, to agree key performance indicators with Assistant Manager and supervisors.To support operational standards with particular focus on delivering customer care and to monitor and analyse customer experiences of the business. To lead by example and promote a culture of superior customer service whilst sharing my knowledge of best practice and assist in moving the business forward whilst continuously improving quality. Show less

  • General Manager

    Jan 2013 - Dec 2013

  • Assistant Manager

    Sept 2011 - Jan 2013
• 

  Patisserie Valerie

  Dec 2013 - Dec 2022

  • Area Manager

    Apr 2021 - Dec 2022

  • Area Manager

    Oct 2017 - Apr 2021

  • General Store Manager

    Oct 2015 - Oct 2017

  • Deputy Manager

    Dec 2013 - Oct 2015
• 

  Gotham Newco 2 Ltd

  Feb 2023 - now

  North West, Wales & East Midlands

  • Regional Manager

    Aug 2024 - now

  • Area Manager

    Feb 2023 - Aug 2024