Sam Roberts

Sam Roberts

Customer Service Assistant

Followers of Sam Roberts265 followers
location of Sam RobertsLondon, England, United Kingdom

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  • Timeline

  • About me

    Support & Community Manager at Forest

  • Education

    • Ashlyns School

      2015 - 2017
      A Levels in: English Literature, Sociology and Creative Writing

      Activities and Societies: -Mentoring during Sixth Form -Part of the Rugby Team

    • The Manchester Metropolitan University

      2017 - 2021
      Bachelor of Arts - BA Sociology and Criminology Upper Second (2:1)

      Activities and Societies: American Football (Treasurer, Diversity Officer and Player)

  • Experience

    • Tesco

      Jun 2016 - May 2017
      Customer Service Assistant

      Committed to ensuring a satisfying shopping experience by assisting customers, managing inventory, and operating as a cashier. Skilled in problem-solving and providing exceptional service.

    • G4S

      Feb 2019 - Sept 2019
      Event Steward

      Ensuring safety and security at a diverse range of events. As a steward and ticket scanner, my primary responsibilities included controlling access, providing information to the public, and maintaining a safe environment. I quickly realised the significance of being approachable and helpful, even in challenging situations, to create a positive experience for attendees.

    • Rossway Park Estate

      Jun 2021 - May 2022

      I successfully undertook a diverse range of responsibilities, including security, horticulture, administration, recruitment, maintenance, and animal welfare. I also supported the team by providing customer information and conducting viewings for industrial storage units and residential properties.Additionally, I contributed to Wonder & Awe, a retail tech company, where I managed warehouse stock, fulfilled orders, and assisted customers with their inquiries.

      • Deputy Head

        Jan 2022 - May 2022
      • Ground Team

        Jun 2021 - May 2022
    • Forest

      May 2022 - now
      • Support & Community Manager

        May 2024 - now
      • Support & Community Supervisor

        Nov 2022 - May 2024
      • Support & Community Champion

        May 2022 - Dec 2022
  • Licenses & Certifications