Nermin Mohamed, MBA

Experience

• 

  Raya Contact Center

  Jun 2007 - Aug 2007

  Call Center Agent

  • Helping customers in taking the decision of buying which mobile • Informing customers with the status of their mobiles while they are getting repaired.• Helping customers to solve simple technical problems with their mobiles.• Receiving and handling complaints

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  Air Cairo Airlines

  Feb 2008 - Jan 2013

  HR Specialist

  • Establish and maintain all personnel files& records and social insurance procedures. • Receiving & Screening the cvs, coordinating the interviews • Establishing and maintaining all employees' files • Following up the required documents for the new candidates.• Following up the attendance of the employees and calculating the overtime• Establish the daily administration work• Following up the contracts renewal for the employees

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  Khatib & Alami

  Feb 2013 - Nov 2017

  Act as Change Agent in Human Resource DepartmentRecruitment:• Posting Job Advertising and connect with talents and build a business success.• Sourcing North Africa NF• Sourcing Middle East MENA• Receiving & Screening the CV’s, coordinating and conducting HR interviews • Design onboarding programme to welcome new employees and conducting the orientation sessions for them.• Supervised workflow of two Human Resources Employment in pre-screening and administrative candidate duties.Personnel: • Establishing and maintaining all employees' files • Following up the required documents for the new candidates.• Dealing with social insurance and labor office• Following up the contracts' renewal • Establish the daily administration workOrganization Development: • Lead change by assist in employees nomination for restructure business units • Being a vital part in the restructure program, offering an array of skills in accurate employee job analysis assessment, • Recommending and implementing action plan strategies to meet HR needs, interdepartmental coordination, consultative relationship building, coaching, training, communication and schedule planning.• Assisting in the HR transformation Program, Proven ability to successfully multi-task in a dynamic, fast-paced environment while meeting all deadlines.• Assisting in implementing 360 performance management system • Assist on migrating all the employees’ data on an HRIS to help in controlling the data and getting out the required analysis. • Design workflow for facilitate internal HR process, Develop company policy, formulate HR forms.• Pepare monthly and annual reports indicating the employees movements and current status. Training:• Collecting training needs & organizing the training plan and following up the training process • Contacting the training centres & getting the offers and discussing the offers with the top management • Coordinating the training process • Evaluating the training program Show less • Supervised HR workflow of sourcing Human Resources Employment, being representatives in pre-screening and administrative candidate duties.• Planned and organized internal and external recruiting events and analyzed results to evaluate possible enhancements to recruiting methods.• Reduced turnover 5%, through the use of retention surveys, quality of hire and monthly meetings with business partners.• Fulfilled a broad range of HR functions, including interviewing / recruiting key employees and coordinated job fair functions. Show less

  • Senior HR Officer.

    Nov 2015 - Nov 2017

  • HR Officer

    Feb 2013 - Nov 2015
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  Aman Aluminium Distributor

  Jun 2018 - Aug 2018

  HR Consultant

  o Making restructure program for the company o Working on creating HR department o Working on developing and organizing the performance of the employees through making job descriptions, evaluation, training and creating new policieso Consulting top management in handling employees

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  B2B Academy

  Sept 2018 - Dec 2018

  HR & Soft Skills Trainer
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  SETS International

  Feb 2019 - now

  • Human Resources Manager

    Jan 2022 - now

  • Human Resources Officer

    Feb 2019 - Jan 2022