Adeola Adedokun

Experience

• 

  Tantalizers Plc (tantaliz)

  Dec 2014 - Dec 2015

  Head Cashier
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  Diamond Bank Plc

  Jan 2016 - Jun 2016

  Marketing
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  Fero Mobiles (MIDCOM NIGERIA)

  Sept 2016 - Aug 2018

  Sales Analytics Consultant

  - Assisted in data collection and cleaning to support data analysis projects.- Conducted basic data analysis using Excel to identify trends and patterns.- Created data visualizations to present insights to the team.- Collaborated with senior analysts on ad hoc analysis tasks.- Assisted in maintaining documentation of data analysis processes.- Conducted data analysis to identify customer preferences and market trends.- Utilized data-driven insights to support the sales team in marketing and selling new products.- Managed customer feedback and comments to improve customer satisfaction. Show less

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  Wakanow

  Apr 2019 - Dec 2022

  Customer Care Representative

  - Data Collection: Collect and gather data from various sources, including customer databases, CRM systems, surveys, and online interactions.- Customer Segmentation: Segment customers based on various criteria, such as demographics, behavior, and purchasing history, to target marketing efforts effectively.- Utilized data to enhance customer satisfaction and sales strategies that will be used for cross-selling.- Customer Profiling: Create detailed customer profiles to understand individual customer preferences, needs, and potential value to the business.- Managed online customer inquiries and issues through data-driven solutions. Show less

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  SPAR International

  May 2023 - Dec 2023

  Management Information System Officer

  Managed and maintained the organization's Management Information Systems, ensuring data accuracy and integrity.- Collected and analyzed data from various sources, generating regular reports and providing insights to support decision-making processes.- Administered and updated databases, implementing backup and recovery strategies to safeguard critical data.Collaborated with different departments to understand their information needs and align the MIS systems accordingly.- Implemented security measures to protect sensitive data and ensure compliance with data privacy regulations and internal policies.- Identified opportunities for process improvements and efficiency enhancements, successfully implementing changes to enhance system performance. Show less