Amy Walz, MBA

Experience

• 

  University of Tennessee

  Aug 2008 - May 2009

  Editor in Chief of Full Circle

  • Graduate assistant to the Dean of the College of Communications and Information• Oversaw planning, writing, editing and photography for the spring 2009 edition of the alumni magazine, Full Circle, http://www.cci.utk.edu/sites/default/files/9192_FC_Spring09.pdf• Executed first e-newsletter for the College of Communication and Information

• 

  Kontaktmission

  Mar 2010 - Jul 2013

  Church Planting

  • Cultivated and nurtured relationships with current and potential donors• Created and implemented development plan and strategy• Represented organization at conferences• Engaged donors through the email marketing program, Vertical Response, to raise awareness andincrease funds• Assisted with creation of fundraising materials, including newsletters and brochures

• 

  Self Employed

  Mar 2011 - Jul 2013

  Private English Instructor
• 

  Modolingo

  Feb 2012 - May 2012

  English Instructor

  • Taught business English classes for the largest company in Hameln• Coached employees on writing, speaking, and business presentation skills

• 

  3D Scanbull Software GmbH

  Mar 2012 - Jul 2013

  International Sales and Distribution

  • Presented and promoted products at trade shows including Cebit, the world’s largest and most international computer expo• Acquired new customers and distribution partners• Coordinated marketing materials for potential clients• Translated documents and marketing materials from German to English

• 

  Pandora Jewelry

  Nov 2013 - Aug 2016

  Sales: • Driving exceptional results• Meet and exceed sales goals and standards of performance• Direct and motivate employees to attain personal sales goals daily• Hold staff accountable for meeting sales goals• Provide a fun, full-service shopping experience • Building customer relationships and developing return business• In-store trainerOperations:• Manage all aspects of store operations• Maintain a safe working environment• Follow all Loss Prevention practices and protect company assets• Perform all operational procedures accurately, in accordance with operational policies• Maintain store appearanceManagement:• Lead and manage the store team• Provide feedback and coaching to all employees• Supervise the daily operations of the store• Resolve customer issues effectively• Understand, teach and train P's culture and demonstrate it to the team Show less • “Manager on Duty” for assigned shifts including opening and closing procedures• Designated in-store trainer• Oversee store's social media• Assists in store targets; driving sales, managing KPIs, reviewing sales performance and mystery shop guidelines, implement incentives• Customer service; create an engaging environment for customers, provide exemplary service, manage complaints and process all customer orders and returns• Assist in stock and cost control; assist in implement and maintain best practice in stock room and office, manage stock inventory and orders, conduct regular stock takes and minimize loss• Security; assist in managing effective security procedures and promote loss prevention• Assist in the planning and execution of in-store events Show less

  • Assistant Store Manager

    Jun 2015 - Aug 2016

  • Key Holder

    Nov 2013 - Jun 2015
• 

  Cigna-HealthSpring

  Sept 2016 - Feb 2018

  Administrative Assistant Senior Associate
• 

  Cigna

  Feb 2018 - Jul 2021

  Leadership Development HR Analyst
• 

  St. Catherine's Montessori

  Jul 2021 - now

  Director of Enrollment Management