Ryan S

Experience

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  CPSK Insurance Services Inc.

  May 2002 - Oct 2008

  UNIX/Windows System Adminstrator

  Unix/Linux System Administrator I administered a Linux/Windows based commercial insurance brokerage’s system. I was responsible for Providing troubleshooting, maintenance and installation of all serversImplementing and maintaining new hardware and software solutionsDocumenting system administration policy and procedureManaging, purchasing and rolling out of all on site hardware and softwareTroubleshooting software (Apache, Tomcat, IIS, AD, Exchange, MySQL)Providing a reliable backup solution and automated the plan.Desktop service and support for all workstations Hardware and SoftwareTraining and support for all current and new employees Show less

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  Saepio Technologies

  Jan 2009 - May 2010

  System Administrator

  I did linux and Windows at Saepio. I work primarily on the command line with Tomcat, Apache, MySQL, Bash, Nagios, Saepio Software, Java, OpenNMS, Cacti, Alfresco, CVS, Maven and Hudson. Active Directory, Windows DNS, Windows Server installation and maintenance.

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  AMC Entertainment

  Apr 2010 - Nov 2011

  Team Lead, Senior Linux/UNIX Systems Engineer

  I work as a lead engineer in AMC's Hosting and Systems Group. We are responsible for all of AMC's UNIX and Linux systems. We have a broad area of responsiblity primarily focused on high availabilty, high performance solutions. I focus on Oracle RAC, ASM, OCFS2, Apache, Tomcat and EBS. I work with Rehat 4.x and 5.x, also Ubuntu Server, Solaris 10 and HP Tru64 Unix.

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  Cerner Corporation

  Oct 2011 - Jul 2013

  Senior Systems Engineer

  Reactively and proactively administered a vast array of systems including mission critical high availability servers with an annual goal of maintaining 99.999% uptime.Managed hardware and OS issues on:4000, HP Proliant Blades (c7000): 460cG1/6, 680cG5/7 on Red Hat Enterprise Linux 100, HP DL 980G7, DL785G6, and 580G5800, IBM P-Series on AIX500, HP RX Integrity Itanium units on HP-UX500, IBM System X: x3550 M3 7944 and x3630 M3 7377 Many Vmware Linux VMsMost implementing heterogeneous configurations and applications with high availability clusters including: Oracle RAC, Red Hat Cluster Suite, IBM HACMP/PowerHA, and HP Serviceguard with their respective NIM and Ignite management serversMaintained technology relevance of installed architecture including bug fix identification and documentation for OS upgrades.Developed and maintained configuration audits generating change requests to architecture based on findings.Extensive use of Bash and Korn shell programmingWrote numerous work instruction documents for technical support procedures.Utilized BMC Patrol, Remedy Change Management, Service Request Management, and CMDB.Coached and mentored associates both locally and in India. Show less

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  KANA Software

  Jul 2013 - May 2015

  Senior Consultant, System Architecture

  I wear many hats at KANA Software. My primary roles are Oracle DBA, PL/SQL scripting, Linux Systems Engineering, KANA Application support, JBoss/Tomcat administration, Oracle reporting, AppLogic Administration, Security and Penetration Tester.

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  Rackspace

  Mar 2015 - Sept 2016

  Linux Site Reliability Engineer II

  I support Oracle Commerce and Adobe Experience Manager, Hybris and other J2EE applications on JBoss, Weblogic, Websphere and Tomcat on a large, remote managed services team for some of the largest Ecommerce websites in the world. I focus on stability and problem solving using CA Introscope, Appdynamics APM and command line to tools to optimize and troubleshoot JAVA performance issues. • Supported large online retail, content publishing and custom app customers, most leveraging Oracle Commerce (ATG) or Adobe Experience Manager (AEM) frameworks running on Redhat JBoss and Oracle Weblogic java platforms. Responsibilities included hands-on troubleshooting, maintenance planning, architectural advice, load testing guidance, and performance tuning.• Supporting tasks included deployment and instrumentation of advanced performance monitoring tools such as AppDynamics and Introscope to gain visibility in the inner-workings of the application and provide recommendations for change, as well as setting up automated alerts around behavior patterns and thresholds in the application.• Daily collaboration with the highest echelons of IT departments in large corporations as well as their in-house operations teams. This also included having multiple face to face architectural discussions with large customers visiting our headquarters for state-of-the-business reviews or pre-sales meetings.• Expertise with advising customers on Continuous Integration and Code Deployment best practices. Part of our implementation process included deploying Jenkins instances and linking them to customers’ source control tool of choice (Github, Subversion, etc) and automating code deployments from DEV > QA > PROD environments for PCI compliance.• Supported multiple disaster recovery fire-drills for some of our highest profile customers leveraging the latest in seamless failover solutions like VMware SRM and EMC RecoverPoint Show less

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  NBCUniversal Media, LLC

  Sept 2016 - Aug 2017

  Senior Open Platform Architect NBCUniversal Team

  I work on NBC's OpenPlatform Service Deliver team. We build, design and develop processes and applications for Pivotal Cloud Foundry using current devops practices. We also work on migrating application into Cloud Foundry, design micro service architecture, and enforce best practices based on the 12 Factor method and current DevOps methodologies. My expertise is utilized in devops, Spring, Java, and Rails frameworks along with Enterprise Grade Middleware such as JBoss, Tomcat, WebLogic.

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  Dell

  Aug 2017 - Sept 2018

  Senior Advisor Service Delivery, PaaS Managed Services

  I work on Virtustream's Service Delivery and Managed Services team. We build, design, manage and automate cloud solutions for our clients. My primary focus is Pivotal Cloud Foundry, Ansible, Concourse, Python, Bosh builds and releases, NSX, Vpshere, ScaleIO and Prometheus. Pending Kubernetes Certified Engineer. Native Hybrid Cloud engineering.

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  Wells Fargo

  Jul 2018 - May 2020

  Web Engineer VI - Officer

  I develop software and lead a team that supports automation for Kubernetes, Pivotal Container Services, Prometheus, NSX-T, and Istio. We are a DevOps focused team that deliver rapid prototyping and comprehensive cloud solutions for the 4th largest bank in nation.

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  Amazon Web Services (AWS)

  May 2020 - now

  Senior Cloud Technical Account Manager

  As a Senior Cloud Technical Account Manager (TAM) at AWS, I serve as the linchpin between our customers and the cloud. My role involves forging robust relationships, offering advanced technical counsel, and crafting strategic blueprints to fine-tune AWS services. I tackle intricate issues, bolster security and compliance postures, and engineer cost-efficient solutions. I ensure uninterrupted operations, while also championing customer feedback to fuel AWS product enhancements. #AWS #TAM #CloudArchitect" Show less