Luz Amparo Basante Vivas

Experience

• 

  Harinera del valle S.A

  Jan 1993 - Jan 1995

  Auxiliar de Sistemas
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  Comfenalco VAlle

  Sept 1995 - Jan 2004

  System Auditor

  Testing for SAP purchasing applications Testing for the sell points and storageTesting for the database driven applications

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  Choucair Testing

  Feb 2004 - Jan 2019

  Administration, monitoring, and control of the service, carrying out the necessary management to achieve the objectives set and customer satisfaction. Projects related to the capital market, Human Resources, Credit Card, Clients, payments, and transfers through the mobile application and website of the Bancolombia client.Manage, monitor, and control the testing service with the clientCreate and implement strategies to improve the QA service Coordinate project meetings Prioritize and plan tasks for team membersProject risks managementDefine and control scope, resources, and schedule on Test ProjectsFormulate software testing project strategiesLead and support multifunctional testing TeamsMotivate the team to improve efficiency so that the time saved can be used in different work areas.Review and control multiple projects simultaneouslyMeeting with customers to present the project’s progress Show less

  • Knowledge Management Lead

    Nov 2011 - Jan 2019

  • QA Manager

    Oct 2005 - Oct 2011

  • QA Engineer / Lead

    Feb 2004 - Sept 2005
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  Paruma S.A.S

  Jun 2019 - Aug 2022

  Operation Leader

  Planning, monitoring and control of test projects that evaluate the user experience in digital products.With the responsibility of providing a high quality service to customers that meets expectations. Some of the clients are Wingo, Grupo Exito, Tuya, Servientrega, and Place to pay.Requirements analysis and design project strategy Smoke testing for the prototype and digital productTasks Planning and prioritization for internal teamInternal and customer status meetingsDirect communication with client analystConsolidation of information, analysis of results and preparation of the closing reportClosure meeting with the customers Show less

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  Kualty

  Jul 2022 - Jan 2023

  Scrum Master / Test Analyst

  Write and refine user stories. Manage product backlog and plan sprints. Remain accessible to the development team to answer questions related to the definitions. To carry out client status meetings.Request the client the necessary resources as agreed in the contract.Eliminate impediments by escalating to the client when required.

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  MYC SOLUTIONS SAS

  May 2023 - now

  Functional Specialist