Amber Dalgleish, M.A.L.

Experience

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  Everett AquaSox

  Jun 2014 - Aug 2017

  Frog Squad/On-Field Promotions, Receptionist

  • Answered phones, completed administrative tasks, sold merchandise and inputted data into records• Sold tickets over the phone and in-person to customers and organized will-call tickets• Ran silent auctions and special events during games • Executed in-game promotions and competitions for over 50 baseball games • Promoted to Promotional Coordinator of Frog Squad and oversaw all promotions on the first base gate• Trained all new employees on how to complete tasks efficiently and promptly• Acted as a mascot liaison at multiple events and managed over 10 different mascots at Mascot Mania• Greeted fans as they entered gates and handled high quantity giveaways and promotions Show less

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  Northern Arizona University

  Aug 2018 - May 2020

  • Updated websites of NALA/NACNE via Wix web development• Gathered data/generated filing systems on members' records to maintain accurate contacts and information• Drafted biographies to inform the public about NALA and NACNE members impact on Northern Arizona communities • Promoted to marketing manager for volleyball, men’s/women’sTennis programs, and lead on-field football contact• Established street team to engage 300+ students weekly• Composed/edited weekly athletics emails for 25,000+ students • Conducted/analyzed surveys with 1,000+ responses from diverse populations to find best communication practices• Served as mascot liaison at Cardinals' Fuel Up to Play 60 event • Promoted positive study skills through college-level questioning and discussions to over 100 students via online learning• Met and communicated with coordinators and teachers regarding students’ progress and provided feedback on assignments• Assisted students in all phases of the formal writing process, including brainstorming, clustering, revision, and editing

  • Center for Non-Profit Entrepreneurship/Northern Arizona Leadership Alliance Intern

    Feb 2020 - May 2020

  • NAU Athletics Head Marketing Intern

    Jan 2016 - May 2020

  • Peer Teacher's Aide for College of International Education

    Aug 2018 - Oct 2018
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  Boise State Athletics

  Jun 2020 - May 2022

  Marketing and Promotions Graduate Assistant

  • Developed marketing plans, built community contacts and ticket promotions, and produced engaging events for Division I sports• Managed the development of Bronco Sports App, resulting in 20,000+ downloads/maintained 60% notification registration rate• Increased volleyball Instagram reach by 1,100%, followers by 73% • Softball Twitter averaged 334 K impressions per month and gained 2,500+ followers on both Twitter and Instagram• Collaborated with coaches on game-day atmosphere and community outreach expectations• Hired/managed 15 interns, oversaw game-day tasks, in-office duties, and created professional development opportunities• Executed game-day sponsored activations and on-field promos• Interacted with diverse fanbases in various environments Show less

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  Boise School District

  Aug 2020 - May 2021

  AVID Tutor

  • Promoted positive study skills through college-level questioning and discussions to over 100 students via online learning• Met and communicated with coordinators and teachers regarding students’ progress and provided feedback on assignments• Assisted students in all phases of the formal writing process, including brainstorming, clustering, revision, and editing

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  Big Sky Conference

  Mar 2022 - Mar 2022

  Basketball Championship Marketing Volunteer

  • Executed on-court activations/sponsorships, coordinated with multiple MCs about promotions• Captured social media content during championship ceremonies• Engaged with communities and fan bases from all Big Sky schools, networked with athletics staff from Big Sky schools and conference • Found and clearly explained promotions to fans of all ages, answered questions or concerns in timely, friendly manner

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  Jo-Jo Backpackers Hostels

  Jul 2022 - Aug 2022

  Morning Porter/Housekeeping Volunteer

  • Served as morning porter, greeted guests, maintained breakfast, and organized housekeeping duties to improve efficiency• Properly cleaned and prepared over 25 bedrooms, bathrooms, and common areas daily• Established relationships and informed guests of local events

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  Nextant

  Oct 2022 - Jul 2024

  Consultant

  • Collaborates with internal and external stakeholders to support the planning and facilitation of MCAPS Academy ancillary events focusing on attendee experience• Provides event support for in-person events and virtual customer support for the virtual event• Support overall run of business and document creation for Microsoft clients• Acted as SME for audiences and provides support for targeting and identifying audiences from 72+ countries for virtual and in-person Microsoft onboarding events for the sales division• Tracked, managed, and analyzed attendee registration data for 5,000+ attendees across 5 events• Managed customer support email with 1,000+ emails/requests received in 2.5 months• Nextant awarded 2024 “Supplier of the Year” for Microsoft Show less

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  Allyis

  Jul 2024 - now

  Operations Program Manager

  Program management support for MCAPS Academy events, focusing on creating attendee experiences and culture.