Terence Courtney

Experience

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  Servisair

  Sept 1992 - May 1995

  Ramp Operator / Warehouse Dept
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  Air Express International ( A.E.I)

  May 1995 - Jun 1997

  Operations Clerk
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  RMF / U.T.I.

  Jun 1997 - May 2000

  Operations Dept
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  The Jenkinson Group

  May 2000 - Aug 2005

  Operations Dept
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  Nippon Express Ireland Ltd

  Aug 2005 - Apr 2010

  Operations Dept
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  Crane Worldwide Logistics

  Apr 2010 - Mar 2012

  Operations Supervisor
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  DHL Global Forwarding Ireland

  Mar 2012 - May 2013

  Operations Supervisor
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  Expeditors

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  * Review and participate to staff appraisals timely. * Prepare, execute, monitor and update at regular intervals the business plan for the department.* Monitor and improve key departmental productivity indicators. * Instill and foster a climate of compliance at all times to regulations. * Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.* Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating. * Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.* Actively develop business for department through active involvement in sales and retention process and close coordination with sales department. * Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer. * Take an active role in the transition of new business/ updates to existing business. Finance: * Assist with preparation of annual department budget. * Meet monthly with Management to review department financial PnL and productivity results and goals. * Review, understand and focus on improving department freight yields. * Attend Accounts Receivable meetings and proactively work to maintain accounts payment within 30 days. * Ensure company credit procedures are followed and utilized effectively. Show less

  • District Manager

    Nov 2021 - now

  • Air Exports Manager

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