Lauren Ellis

Experience

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  All-In Entertainment

  Apr 2007 - Jan 2010

  Promotions Assistant

  • Hospitality Runner, Stage Hand, Merchandise Sales, Ticket Sales• Solely sold over $2,000 in merchandise at a sold out concert while keeping track of inventory and interacting with multiple guests• Loaded in and out heavy yet delicate equipment for concerts at venues ranging in capacity of 950 to 1350 people• Purchased and set up hospitality items on a band’s rider, which included an average of 50 items• Maintained constant communication with the whole team throughout the course of the event, ranging from 12 to 17 hours• Work in a fast-paced environment especially during set change Show less

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  Team Marketing

  Nov 2007 - Mar 2008

  Brand Ambassador

  • Underwriters' Laboratories safety event: - Educate consumers about UL reviewed products- Walk customers through a van complete with fire safety videos and games- Maintain a fun yet memorable event for consumers while conveying the brand message to check for the UL logo when they purchase a product• Greenville Technical College bookstore promotion:- Engaged and handed out approximately 250 coupons for a local bookstore on Greenville Technical College campus - Covered the campus and intercepted students to hand out coupons and also establish common ground through informing them of the benefits of purchasing text books from the local store they may not have even been aware of prior to the event• Schick Quattro for Women event at University of South Carolina:- Set up in a high traffic area and handed out approximately 500 tote bags that included a free razor while educating peers about the new Schick Quattro for Women- The event was such a success, I people carried the branded tote bags on campus months later! Show less

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  BFG Communications

  May 2009 - Aug 2009

  Field Ambassador

  • Engaged approximately 8 consumers per hour at 4 to 6 nightlife establishments a night• Educated current consumers about new innovative products in the client's total portfolio while generating leads through sampling and handheld data capture• Received consumer feedback, made detailed notes of consumer engagements, and reported to local BFG headquarters daily to return paperwork and gather more inventory• Managed inventory consisting of handheld and product samples

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  Cellar On Greene

  Jan 2010 - Jun 2012

  Server

  • Trained five servers, three who advanced to bartend and/or manage even with a low turnover rate• Established a regular clientele of approximately 30 guests • Provided wine and food suggestions to increase business sales as well as the customer’s experience• Acted as a sales representative during wine sales and focused on consumer education and sampling to increase retail bottle sales in addition to strengthening customer relationships• Provided wine and food suggestions as well as pairings utilizing knowledge of our frequently changing wine list and dinner menu• Gave incentive for first-time guests to return by pointing out all of the benefits of our menu, offering suggestions and samples of wine, and treating them like a regular Show less

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  OgilvyAction

  Nov 2012 - Nov 2012

  Team Lead

  • Supervised and trained 3 Brand Ambassadors on site for a promotional event• Captured leads and feedback from 79% of interactions• Documented and reported demographics, exposures, interactions, and interceptions• Managed inventory, set up, and break down of event• Ensured the team conveyed a positive image for the client while providing knowledge of the product• With the help of a great team, solved any issues that arose by thinking quickly on my feet• Documented and reported event with photographs and detailed event description Show less

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  MGM Resorts International

  Feb 2013 - Oct 2013

  Marketing and Sales Executive Administrative Assistant

  •As one of two employees in the Atlanta Branch office, directly reported to and assisted the Vice President of MGM Resorts International as well as the Senior Marketing Specialist in growing revenue •Maintained various confidential information including but not limited to branch revenue and guestinformation •Utilized extensive attention to detail and organization while multitasking in a fast-paced environment•Built trusting and mutually beneficial relationships with guests through personable service ensuring each guest’s reservation requests were met and any questions or issues they had answered or resolved•Composed reservation forms as well as customized confirmation letters detailing each guest's itinerary for a high volume of guests traveling to 13 different properties•Showcased benefits and answered questions about MLife rewards program in comparison to competitors’ programs•Generated over 144 leads at a golf sponsorship event and continued lead development at networking events for the Gwinnett Chamber of Commerce•Compiled guest manifests, sorted reservation forms, and combined into spreadsheets for branch revenue analysis•Created and updated multi-property requirement calendar as well as event calendar for all 13 properties•Developed system to manage a large amount of complex information for properties and company programs Show less

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  Faiveley Transport

  Nov 2013 - Sept 2017

  •As main liaison between Faiveley Transport North America and sister company sites worldwide, contribute to each aspect of the sales cycle•Quote sister companies for both spares requests and multimillion dollar contract opportunities•Update ERP system and obtain all information to accurately process customer orders•Identify potential market opportunities by attending trade shows, following key industry news, and exercising product and customer knowledge base•For FTNA, manage local corporate strategic sales initiatives which increased contract margin percentage 5.9 points •Continue purchasing specialist responsibilities for intercompany requests accounting for 60-70% of purchases•Mitigate risk in requests such as multicurrency proposals by managing them through proper channels and propose potential kitting opportunities when appropriate •Utilize Office 365 Suite, Salesforce (CRM), Citrix (SISCAT – intercompany quoting platform), MAPICS (Syteline), appraisal forms, and Adobe Suite Show less •Manage intercompany RFQ database for FTNA •Act as a liaison between sales and purchasing to meet strict deadlines and provide information to keep the customer informed therefore building loyalty through timely, competitive, and accurate product quotations•Employ thorough knowledge of intercompany pricing structures to ensure RFQs are managed accordingly•Build and foster strong working relationships with sister companies to expedite the RFQ process while opening lines of communication in all aspects of the supply chain to ensure cost minimization•Research drawings and bill of materials while working closely with engineering to ensure both quality and technical specifications are met•Identify price variances, negotiate pricing, and update information in RFQ logs•Perform cost structure and make vs. buy analysis•Maintain a proactive approach by following key industry publications and industry news in addition to employing a thorough product, project, and customer knowledge base in order to provide optimal strategic solutions•Update sales with necessary information to facilitate customer satisfaction•Work closely with other team members on strategic purchasing plans•Act in accordance with all Faiveley Worldwide procedures and initiatives Show less

  • Inside Sales and Marketing Representative

    Dec 2015 - Sept 2017

  • Purchasing Specialist

    Jan 2014 - Dec 2015

  • Engineering Administrative Assistant

    Nov 2013 - Jan 2014
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  Wabtec Corporation

  Sept 2017 - Apr 2019

  Customer Service Representative

  • Spearhead increased overall compressor line margins through price list implementation based on analysis of customer spend, product volume, market captivity, and cost volatility• Continuously update part and price information in Oracle to reduce time to quote, ensure accuracy of pricing, and reduce the risk of warranty returns for newly acquired product line• Work with management and production to implement enhanced product tracking to improve customer satisfaction• Handle all customer service aspects for Class I Railroads, repair shops and distributors Show less

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  Harsco Rail

  Apr 2019 - Nov 2022

  Aftermarket Sales Representative
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  Dellner - Train Connection Systems

  Nov 2022 - now

  Deller Service East Region Area Sales Manager