Andrea Caith

Experience

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  Northrop Grumman

  Jun 2004 - Aug 2004

  Summer Intern

  Led effort to prepare the Operations Department for ISO 9001:2000 certification.

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  Genentech

  May 2005 - Jul 2005

  Summer Intern

  Applied lean manufacturing techniques to the final purification process (cleaning and steaming of tanks) to potentially reduce the lead time by 20%. Utilized Value Stream Mapping to characterize the current state through observation, time studies and interviews. Developed a Future State Map using various lean tools and transferred an Implementation Plan to management for execution.

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  Celerant Consulting

  Jul 2006 - Aug 2008

  Senior Consultant

  Identified systems, infrastructure and personnel gaps at a chemical company to transition to a new organizational structure; created a detailed implementation plan. Stabilized the supply chain of a bottling distribution company by deploying SOPs across its North American Business Unit. Improved customer service levels by reducing process variability between warehouse and distribution centers. Trained, coached and mentored management and front line employees on new procedures. Conducted studies to identify and quantify performance gaps in various industries. Presented recommendations to management teams. Served as Certification Process Lead for the Process Excellence (PE) Community. Assessed internal capability; led effort to develop, catalog, and standardize all PE training materials; conducted internal Lean and Six Sigma team training; re-designed Celerant's Six Sigma certification process and managed its execution. Served as Lean Practitioner Co-Lead for the Celerant Production System Community. Constructed a Lean certification process in Europe and the Americas. Show less

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  Pfizer Global Research and Development

  May 2009 - Aug 2009

  Summer Associate

  Applied the Six Sigma DMAIC methodology to determine and address root causes of documentation rework for outsourced drug product manufacturing operations. Identified opportunities to eliminate waste and streamline information flows to increase approvals completed on first pass by up to 60% and reduce document review time by up to 30%.

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  Dana-Farber Cancer Institute

  Dec 2009 - Aug 2010

  Senior Process Improvement Analyst

  Collected patient wait time data and performed analyses in phlebotomy, exam, and infusion to improve patient arrival adherence, ensure scheduling templates match actual capacity, standardize preparation activities, and create a decision matrix to prioritize how patients are seen.Designed a strategy to train service providers in the relevant tools and techniques of Lean Six Sigma methodologies. Developed a DMAIC toolkit to support clinical process improvement projects.

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  Genentech

  Aug 2010 - Aug 2017

  Implemented an Enterprise Digital Asset Management System to provide a common platform for creative collaboration and asset storage. $1.4 – 3.0M in savings expected by 2020.Managed a global transformational project to create one Operating Model for GPP. Identified the current state and created a framework for the future organization, including clearly defined roles and responsibilities and underlying processes.Managed a cross divisional project to develop a simple, scalable and harmonized Supplier Relationship Management (SRM) process for GPP. Assessed existing processes and identified best practices to create a tired SRM program, including a training and implementation plan.Coached Senior Management Site Services team in Lean Six Sigma DMAIC methodology to improve work order completion lead time by 70% and on-time completion rate by 32%. Managed the GPP Lean Six Sigma certification program. Trained 100+ colleagues on DMAIC methodology and Kaizen; provided hands-on coaching for certification projects. Show less Utilized DMAIC methodology, including Value Stream Mapping, Kaizen and Root Cause Analysis, to reduce Drug Substance clinical batch release lead time by 45% and variation by 73%. Managed the SSFP Lean Six Sigma certification program. Trained 100+ colleagues on an introductory Lean Six Sigma course. Assisted Green Belt candidate’s thorough certification by working with leadership to identify impactful projects and providing mentorship.Created and implemented a site wide 5S strategy; created and delivered training, executed kaizen events, mentored 5S leads, provided benchmarking opportunities and led gemba walks. Conducted Failure Mode Effect Analyses on key Drug Product processes to proactively identify risks. Created an action plan to reduce occurrence and detection of high risks.Reduced overall employee time spent in governance meetings by over 20% (250 hours/week) by evaluating meeting duration, frequency, membership and structure. Show less ORDP involves six-month rotational assignments within the Genentech Technical Operations organization.Genentech Access Solutions, Operations Management• Used the Six Sigma DMAIC process to evaluate the annual increase in benefit investigation demand due to health insurance benefit changes. Implemented a capacity management tool to evaluate backlog and make real-time daily labor decisions. Using the tool, the team eliminated backlog 3 weeks ahead of target date while maintaining quality and cost. Contract Manufacturing, Clinical Packaging and Distribution (PTMD)• Performed site manager role to successfully support the Select, Implement, and Manage phases of 18 clinical trial protocols at 3 Contract Manufacturing Organizations (CMO). • Led 3 protocols through the depot Selection process; issued proposal requests, recommended depot selection, and co-developed, negotiated, and managed contract through execution.• Led and managed CMO labeling, packaging, and global distribution activities, ensuring each protocol met project timelines.• Managed assessment to identify risks and potential hazards at 2 CMO sites.Biologics Operational Excellence (PTB OE)• Developed and deployed a Knowledge Management tool and business process used to leverage best practices across 12 PTB OE sites world-wide. Show less

  • Buisness Process Excellence Senior Manger in Global Pharma Procurement (GPP)

    Jun 2015 - Aug 2017

  • Operational Excellence Manager in South San Francisco Production (SSFP)

    Jan 2012 - Jun 2015

  • Operations Rotational Development Program (ORDP) Senior Analyst

    Aug 2010 - Jan 2012
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  Pfizer

  Jun 2018 - now

  • Senior Pharmaceutical Sciences Project Manager

    Jun 2018 - now

  • Process Development & Portfolio Operations Project Manager

    Jun 2018 - Dec 2023