Kenneth Mitchell

Experience

• 

  Capital Management Services, LP

  Aug 2013 - now

  Debt Collector

  Responsible for establishing contact with debtors, inbound and outbound, properly documenting customer concerns while meeting federal guidelines and client requirements. Being able to work individually and as a team to tackle problem solving and brainstorming, providing options for any situation. Skip-tracing effectively is a requirement for this position. Also responsible for fielding customer complaints with an emphasis on proper documentation and compliance.