Sumaya Essop

Experience

• 

  Al Baraka Bank South Africa

  Aug 2009 - Apr 2012

  *Processing of Finance deals.*Assisted with opening of accounts.*Ensuring clients agreements were signed correctly.*Handling client queries. *Worked as a friendly and helpful clerk, renowned for fast and excellent service.*Adhered to bank policies and facilitated safe and protected transactions.*Processed all forex purchase and sale of notes.*Handled client queries.

  • Sales Administrative Assistant

    Apr 2011 - Apr 2012

  • Enquiries Clerk/Relief Teller and Relief Forex Consultant.

    Aug 2009 - Apr 2011
• 

  Al Baraka Bank South Africa

  Dec 2012 - now

  *Communicated effectively with company managers to understand the training and development needs of teams.*Conducted training of new employees,including managers, while also monitoring the productivity of current employees.*Developed Manuals for the implementation of new systems.*Facilitated large groups for compliance training.*Assisted employees in training needs analysis as well as continuous development. *Reviewed and processed individual loan and credit applications post approval.*Assisted with all client queries.*Ensured compliance with all audit requirements.*Assisted in the sign up of client for loan applications.

  • Corporate Trainer

    Jan 2016 - now

  • Credit Administrative Assistant

    Dec 2012 - Dec 2016