Alex Powers

Experience

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  Bernstein and Bernstein, LLC

  May 2006 - Dec 2008

  Legal Assistant

  -Assist attorney in automotive injury liability, worker’s compensation, medical malpractice, and premises liability cases-Draft legal pleadings and letters-Request, review, and summarize medical records for demand packages-Communicate with adjusters, case managers, and other attorneys-Conduct public records search-Deliver packages and file documents at courthouse

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  Nationwide

  Dec 2008 - now

  -Lead, plan, schedule, and organize work of assigned staff consisting of ten administrative associates-Responsible for supervision of associates including performance management, salary, hiring & placement, and disciplinary actions-Conduct regular reviews of work quality to ensure objectives are being met-Identified numerous areas for continuous improvement and cost savings, designed solutions, and led team through changes-Project work including preparing business plans with leadership, building an effective team, partnering with IT, conducting training, generating and analyzing reports, troubleshooting, and administration-Modernized document storage and improved collaboration by creating Sharepoint site for administrative support team functions-Organized admin supervisor network by reaching out to peers across company, holding monthly teleconference, and hosting social media discussion group Show less -Handle bodily injury liability claims in North Carolina and South Carolina-Investigate coverage and facts of loss, determine liability, review medical bills and records, and negotiate settlement-Coach new hires and mentor other associates-Organized activities for team including volunteer opportunities-Design and taught class to peers on effective use of claims software to organize day-Proactively created tip sheets and shared knowledge to drive business results-Accept increasing levels of authority and responsibility, including personal liability and high-risk venues Show less