Erica Downes Assoc CIPD

Experience

• 

  Telford & Wrekin Council

  Dec 2017 - Mar 2020

  Leisure Assistant
• 

  Kuehne+Nagel

  Nov 2019 - Aug 2024

  Strategic Leadership - Develop and implement the overall L&D strategyTeam Management - Lead and mentor a team of L&D specialists, fostering a collaborative and innovative environment that drives continuous improvement in training delivery.Program Development - Oversee the design and development of diverse training programs.Performance Metrics - Establish and monitor key performance indicators (KPIs) to evaluate the effectiveness of training programs and their impact on employee performance and performanceBudget Management - Manage the L&D budget, ensuring cost-effective delivery of high-quality training programs and maximising ROI.Compliance and Safety Training - Ensure the delivery of mandatory compliance and safety training programs to promote a culture of safety within the organisation. Show less Training Program Development - Lead the creation and continuous improvement of training programmes including workshops, and on-the-job training.Needs Assessment - Conducted thorough training needs analyses using a variety of data sources, including performance metrics, employee feedback, and industry trends, to identify skill gaps and training opportunities.Stakeholder Collaboration - Partner with managers and senior leaders to understand operational challenges and integrate solutions that support organisational performance and growth.Facilitation - Delivered high-impact training sessions in-person to diverse groups, ranging from new hires to senior management.Performance Support - Provide ongoing coaching and support to employees post-training to ensure the application of learned skills in the workplace.Evaluation and Reporting - Measure the effectiveness of training programs through qualitative and quantitative assessmentsCompliance Training - Oversee the delivery of mandatory compliance training programs, ensuring adherence to industry regulations and company policies. Show less

  • Learning and Development Manager

    Mar 2023 - Aug 2024

  • Learning and Development Advisor

    Mar 2022 - Apr 2023

  • Compliance Specialist

    Nov 2021 - Mar 2022

  • Compliance Administrator

    Nov 2019 - Dec 2021
• 

  The Compleat Food Group

  Aug 2024 - now

  Learning and Development Manager