Ashley Matos

Experience

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  Edwards Financial Services

  Dec 2015 - Mar 2017

  Assistant Manager

  · Reported to Office Manager as member of multidisciplinary team managing application creation, check processing, accounts analysis, and client support. Acted as liaison with clients and third-party partners. · Built applications for wealth management, spanning retirement accounts, college savings plans, life insurance policies, and annuities. Analyzed and reported accounts’ ROI, cost basis, and contributions. · Coached and mentored new hires, training personnel on company policies/procedures as well as customer service best practices and agile project management methods. Show less

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  Red Lobster

  Mar 2017 - Sept 2018

  · Promoted to deliver benefits administration, market research and analysis, auditing procedures, and internal stakeholder support for company with 58K employees across 700 restaurants in the U.S. and Canada. · Educated and responded to employees’ inquiries related to health and welfare benefits plans, such as questions of eligibility, enrollment timelines, qualified life events, and deductions. · Partnered with C-level decision-makers, analysts, and program managers to administer full suite of benefits products, including healthcare, life insurance, and disability, among others. · Administered benefits plans, calculated costs, tracked payment data, and monitored employee enrollment using PeopleSoft. Improved data integrity via continuous audits.· Aided change management efforts amid new program and policy rollouts as well as major transition bringing benefits programming in-house. · Researched and managed processing of requests for payroll to secure accurate payments to employees in line with benefits start/stops, including leave status updates. Liaised with third-party carriers and vendors. Show less · Supported team of six talent acquisition partners driving high-volume sourcing, recruiting, and hiring for field positions nationwide. · Interfaced with candidates and hiring managers to shepherd candidates through full lifecycle of hiring process, from application and drug testing through to offer submittal and acceptance or denial. · Generated and presented hiring activity analyses to operational and HR leaders on monthly basis.· Utilized applicant tracking system (ATS), Kenexa BrassRing, to post, monitor, and close job requisitions; organized and qualified or disqualified candidates per job description and hiring manager requirements. · Provided recruitment process and system utilization training for ~350 hiring managers; troubleshot technical issues, communicating with internal and external IT teams/vendors. Show less

  • Benefits Specialist

    Sept 2017 - Sept 2018

  • Talent Acquisition Coordinator

    Mar 2017 - Oct 2017
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  Hilton Grand Vacations

  Oct 2018 - Dec 2021

  · Lead benefits administration, auditing, research, and analysis strategy, and technical troubleshooting for company employing 8K+ based in more than 60 locations nationwide.· Collaborate with cross-functional leaders across HR, HRIS, IT, payroll, and operations to design and implement prescribed updates to programs as well as execute special projects and plan enhancements.· Work closely with auditors, driving data gathering in areas of employee contribution history, funding documentation, employee census, and compensation data to achieve favorable opinion or passed audit.· Direct data gathering to prepare Form 5500 filings and Summary Annual Reports (SARs).· Manage non-discrimination testing (NDT) and corresponding IRS required tests.· Partner with health and welfare third-party administrator and 401(k) record keeper to create, update and distribute communication materials to employees and management regarding plan changes and amendments.· Perform monthly business process controls for benefit plans, including premium billing reviews, health benefits deductions benchmarking, invoicing, and data integrity validation of inbound, third-party data.· Partner with accounting and finance leadership to develop and manage annual benefits budget.· Execute funding for premium billing of health and welfare programs, employee 401(k) deductions and benefit vendor invoices.· Provide business-critical support for Open Enrollment, corporate communications, and Oracledevelopment environment testing. Collaborate often with HR hotline team, HR business partners, and talent acquisition.· Resolve escalated team member issues concerning health and welfare programs and retirement savings plan in close cooperation with third-party vendors to ultimately ensure a positive employee experience.· Ensure compliance with federal regulations such as ERISA, HIPAA, COBRA, and ACA. Show less

  • Senior Benefits Analyst

    Nov 2021 - Dec 2021

  • Benefits Analyst

    Oct 2018 - Nov 2021
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  Victoria's Secret

  Dec 2021 - now

  Senior Benefits Analsyt