Colin Moss

Experience

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  Network Cabling Services

  Jun 1997 - Dec 1999

  Installation Technician

  •Installation and testing of wide area networks for large commercial spaces utilizing Category 3-6, Coax, and Fiber optic cabling.•Familiarity with products developed by Hubbel, Linksys, Ortronics, ModTap, 3M.•Assistance with LAN/WAN setup, Windows networking configuration. •Installation and integration of A/V equipment including POS terminals, monitors and audio systems.

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  MacEnthusiasts

  Apr 2000 - Jan 2002

  Sales/Service Associate

  •Sales and hardware/software upgrades, troubleshooting and repairs of Macintosh computers and associated peripherals. (OS 7 through OS X)•Achieved highest percentage of overall sales for year 2000. •Earned Apple Product Professional status via Apple “Learn and Earn” courses.

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  European Wood Floors

  Feb 2002 - Jan 2010

  Project Manager

  •Provide on and off-site consultation to clients including price, schedule and overall design of projects. •Direct employees and sub-contractors on job-sites to meet company guidelines and customer expectations.•Coordinate sales and setup at regional/national trade-shows.•Average quarterly sales of 75k+•Created website and marketing materials for company. •Spearheaded renovation and design of new company showroom.•Projects and company featured in regional & national publications.•Supervised project that received NECN Platinum award for “Most Beautiful Custom Home” Show less

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  Wireless Analytics, LLC

  Jan 2010 - Dec 2011

  Applications Specialist

  •Wireless mobility management support spanning multiple device platforms: Apple iPhone, RIM Blackberry, Android and Windows Mobile. •Technical support/device procurement & management for Fortune 500 clients. •Account liaison between client base and wireless service providers (ATT, Verizon, Sprint, T-Mobile, Vodafone and Rogers Wireless) for technical support, software/hardware upgrades, warranty exchange/Return Merchandise Authorization, analysis of carrier data to optimize rate plan/features for end user in large scale cost saving initiatives. Show less

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  LogMeIn

  Dec 2011 - May 2012

  Inbound Sales Representative

  • Generate new and renewal sales by determining user requirements and recommending appropriate products and solutions• Effectively interact with users of all technical skill levels to assess severity level and define, research, and resolve issues and questions quickly and accurately• Trained incoming User Services reps during periods of over-flow when senior reps were unavailable• Consistently exceeded monthly quotas, and earned high marks based on company metrics and performance. Show less

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  William Raveis Real Estate

  May 2012 - Feb 2014

  Real Estate Agent

  • Assist potential sellers in marketing & developing a strategic sales plan for placing their property on the real estate market. • Brand development, including web site creation for home sellers. • Assist associate brokers conduct open houses, transact offers, photograph and market properties on the Multiple Listing Service. • Guide potential home buyers through the real estate purchasing process, including Competitive Market Analysis to assist buyers in making an informed decision on their offers to purchase. Show less

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  Wireless Analytics, LLC

  Dec 2012 - Jan 2014

  Client Manager

  •Wireless mobility management support spanning multiple device platforms: Apple iPhone, RIM Blackberry, Android and Windows Mobile. •Triage support/device procurement & wireless spend management for Fortune 500 clients. •Analyzed carrier data to optimize rate plan/features for user base in large scale cost saving initiatives; one initiative realized savings of over $100k annualized for 1000+ mobile lines. •Develop and implement mobility best practices for client base to ensure IT policies are met while keeping costs down. •Implementation and Project Management of IT Mobile Device Management initiatives with SaaS solutions. Show less

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  Tangoe

  Apr 2014 - Mar 2016

  MDM Account Manager

  • Strategic MDM Account Management, focusing on retention, renewal and growth• Establish strategic and executive level relationships within customer base • Act as a primary customer contact and point of escalation for contractual, technical or billing issues• Engage in customer contract negotiations and make business decisions in accordance with corporate objectives• Validate customer requirements and enhancement requests as it relates to usage of proprietary software• Drive customer mobility initiatives, coordinating access to resources and Project Management to ensure best practices are followed and the outcome meets success criteria. Show less

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  Spencer Technologies

  Jan 2017 - Dec 2019

  Manager of Apple Services

  • Responsible for the holistic management of Apple services and solutions of an Apple Authorized Service Provider • Supervised a team of technicians and consultants to service and maintain Enterprise Apple deployments• Develop and implement strategic initiatives as it relates to Enterprise Mobility Management solutions, Apple products and software - large scale device deployments and ongoing managed services.• Responsible for overseeing AASP certification metrics are maintained and improved upon.• Serve as SME for Apple solutions, managed mobility solutions, mobile device management/enterprise mobility management • Create strategic partnerships with SaaS and hardware vendors Show less

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  Flyhomes

  Dec 2019 - Nov 2020

  Client Advisor

  • Responsible for pitching and closing various Real Estate solutions offered through the company as well as 3rd party vendors• Creation of knowledge base defining standard operating procedures, real estate regulatory compliance documentation, and administrative documentation for use by internal teams • Creation and dissemination of marketing materials and performing in person large group informational sessions promoting company solutions to prospective clients • Assist in the development of on-boarding and training documentation for new hires Show less

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  REX

  Nov 2020 - Aug 2021

  Field Agent

  • Create strategic and dynamic go to market initiatives within a Real Estate full solution start up• Develop consumer and b2b relationships as it relates to real estate acquisition and disposition. • Responsible for the growth of various 'disruptive' Real Estate solutions - Buyer Rebate Program, proprietary machine learning capabilities for marketing homes and services to interested customers, app based connectivity to the real estate market• Navigate and negotiate complex real estate transactions within the Greater Boston area leveraging extensive analytic data via proprietary applications, research specialists and other cross-collaborative teams from offer to close. Show less

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  Granite Telecommunications

  Jan 2022 - now

  Wireless Partner Relationship Manager