Michael Monti

Experience

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  The Walt Disney Company

  Aug 1995 - Oct 1999

  Information Technology Specialist

  Room Controller (Asst Front Desk Manager) Assigned rooms and resolved guest issues.Network Admin and Systems Admin. Worked in tandem with teams in Orlando to resolve all networking and computer related issues.

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  CCH Small Firm Services

  Jan 2002 - Jan 2011

  EFile Developer

  • Used a Microsoft Office environment to create products that allow tax preparers to electronically file their client's returns• Personally responsible for the development and production of multiple product lines such as business and personal taxes for the Federal Government, California, Minnesota, Pennsylvania, and other states• Served as the point of contact and company representative during testing and production for all of my jurisdictions.

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  Fort Pierce Digital Studios

  May 2004 - Jul 2014

  Head Technician

  During this position, I sustained local businesses by developing, conserving, and controlling local area networks. I utilized tools such as Fox & Hound, Wireshark, Splunk to repair faulty networks. Coordinated online social presence for client companies and political campaigns by employing WordPress sites and sending updated MailChimp Newsletters. In addition, I built and repaired Windows computers and maintained Microsoft Access databases to facilitate daily use by local businesses. Selected Contributions:• Operated successful business addressing issues involving resolving computer problems for individuals, small businesses, and organizations.• Created and maintained websites for local political campaigns and neighborhood organizations. Show less

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  Archie's Seabreeze

  Apr 2011 - Jun 2013

  General Manager

  • Maintained all Computers and Point of Sale Machines, kept and maintained database of menu items and prices.• Managed a complete restaurant staff of 66 employees. Duties included scheduling, personal requests, resolving workplace conflicts.• Maintained and established relationships with vendors as well as city and state departments for various licenses and permits.• Worked with bank and government employees to acquire a SBA loan to consolidate existing debts and lower payments

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  Fort Pierce Police Athletic League

  Feb 2013 - Jan 2014

  Systems Admin

  Manage network and computers for non-profit.Set up LAN for business office as well as student use.

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  Fairlawn Elementary Magnet School

  Jul 2014 - Oct 2017

  Computer Teacher

  While teaching at this school, I developed and taught a curriculum encompassing Block-Based Coding and Digital Citizenship for +600 students from Grades K to 5. I obtained grants and received access to special programs intended to advance both traditional and computer literacy by collaborating with organizations including United States Air Force and Reading Rainbow.Selected Contributions:• Lessened downtime for simple issues by acting as unofficial Information Technician.• Catalogued and maintained all teacher hardware and provided one on one instruction in use and care. Show less

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  Geek Squad

  Jul 2014 - Oct 2017

  Covert Agent
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  School District of Indian River County

  Oct 2017 - Apr 2019

  Education Technology Specialist

  During my employ, I assured smooth operation of all office/classroom technology for administrators and teachers by directing five remote on-site Lab Managers/Tier 1 Tech Support staff. I employed Microsoft SCCM to install and preserve Software on hundreds of end user machines and assigned SCCM groups by location/user category. Installed, prepared, upheld, and repaired computers and networks for five Elementary schools as designated Systems Administrator servicing combined student body of +2500 students. Utilized Microsoft Active Directory to establish and retain user accounts and permissions for teachers and various staff. I had secured years of practical information, links, and best practices into user-friendly database through designing and initiating Knowledge Base in OneNote and Microsoft SharePoint.Selected Contributions:• Accomplished successful creation of department's first Knowledgebase and enhanced efficiency by removing redundancies and simplifying system utilization.• Administered training classes in the use of new technologies and procedures to staff and Tier 1 support. Show less

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  Xtreme Solutions Inc

  Jun 2019 - Jun 2020

  Jr. Cyber Security Analyst/Purchasing Manager/Head Trainer

  In this position, I identify and resolve vulnerabilities and conduct IT Audits using Nessus, Nmap, and Spiceworks Inventory. Design, launch, and maintain Microsoft Server 2016 for enterprise environment featuring DHCP server, file server, DNS, and other functionalities. I build and sustain physical machines for office use and maintain Windows 10 virtual machines in VMWare for training purposes. Utilize Wyse Management Suite to install and support Thin Client computers for educational classrooms. In addition, I obtain commodities contracts through GSA eBuy and GovWin by leveraging RFI/RFP processes. Acquire and retain connections with parts distributors (Synnex, Tech Data) and form partnerships with companies including Dell, EMS, and Cisco Federal in order to deliver government contracts.Selected Contributions:• Achieved savings of thousands of dollars in labor costs by personally upgrading security systems.• Developed and configured Windows server to facilitate upgrade and control of all outdated classroom computers. Show less

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  GSCCCA

  Nov 2020 - now

  • Establish and maintain relationships with County Superior Court Clerks and vendors.• Lead statewide network upgrade initiatives, collaborating with third-party billing aggregators, internet service providers, and Superior Court Clerks across all 159 Georgia counties to implement higher-speed internet connections.• Coordinate and facilitate remote meetings with key stakeholders, including billing aggregators, labor schedulers, and on-site technicians, to ensure seamless migration from legacy network lines to modernized infrastructure.• Currently overseeing a Network Hardware Project, focusing on the evaluation, selection, and testing of new and upgraded equipment for a hub-and-spoke network spanning 161 remote locations. Show less • Design, build, and maintain network infrastructure utilizing Cisco routers and switches to ensure optimal performance and security.• Diagnose and resolve connectivity and security issues connectivity and security issues using monitoring (PRTG, SolarWinds, and Tenable.io) and troubleshooting software (Wireshark, AngryIP). • Conduct on-site installations and configurations of network devices to support operations across multiple locations.• Test and validate server iRules and configurations to mitigate security vulnerabilities and ensure compliance with industry best practices.• Install and configure Global and Local Traffic Balancers (F5),• Developed a diagnostic workflow to streamline issue resolution processes for the customer service and Network teams.• Overhauled and maintain a knowledge base wiki to improve record-keeping and facilitate Network Team diagnostics. Show less

  • Project Manager

    Nov 2022 - now

  • Network Engineer

    Nov 2020 - now