Konrad Garycki

Experience

• 

  Hotel Olivia Medical SPA ****

  Nov 2019 - Aug 2020

  Receptionist
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  Capgemini

  Feb 2021 - Nov 2024

  Responsibilities:- Answering calls from the customer and responding to emails;- Processing customer requests in the Service Now system;- Processing customer inquiries and escalations;- Providing clarification of HR policies and procedures;- Processing inquiries related to HR administration or payroll and benefits settlement;- Processing changes related to employees joining, employees leaving the company, employee transitions, employee data changes, changes to employment contracts;- Updating SAP, Workday and other databases used by the client;- Control of data entry;- Cooperation with authorities in the HR field (tax, social insurance, etc.);- Reporting: Generate HR / payroll reports weekly, monthly and quarterly, audit accuracy of all work performed;- Providing reports and responsibility for periodic reports;- Dealing with potential data discrepancies and ensuring timely correction of errors;- Regular distribution of mass correspondence;- Participation in tactical and operational calls with client;- IT Key User Coordinator role: requesting access for employees, reporting individual and global issues, conducting calls, coordinating it key users from several teams;- Conducting project trainings for new joiners. Show less

  • HR Process Specialist with German

    Jan 2023 - Nov 2024

  • HR Process Junior Specialist with German

    Feb 2021 - Dec 2022
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  Lufthansa Group Business Services

  Dec 2024 - now

  HR Advisor with German