Jarrod Hitt

Experience

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  Northwestern Mutual

  Apr 2011 - Sept 2011

  College Financial Representative Intern

  Developed a network of local connections gaining a deep understanding of their current and future financial goals, and present a suite of products designed to achieve their visionMastered the laws and regulations of disability and life insurance and successfully passed the state-mandated exam before the program’s start dateSold ten policies within a three month period, succeeding as the only college representative to achieve the goal set by the Managing PartnerMet daily phone call quotas to schedule meetings and conversations focused on networkingBalanced projects, tasks, and schedules to ensure all daily activities were completed Excelled as a supportive, responsible, and respectful member of a professional office community Show less

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  Sardine

  Nov 2011 - Jun 2017

  Media Manager and Maître d'

  Collaborated with ownership, creative agency’s chief design Principal, and web developers to create strategies and content that will drive business from our target market and build top-of-mind awarenessDeveloped systems to effectively introduce new products to staff for them to effectively sell them to customersTrained all managers on the most effective and up to date social media strategiesAcquired and analyzed data about our target market to pinpoint client targeting strategiesDesigned, implemented, and optimized paid and organic social media campaigns targeted toward high-value customers.Created unique and brand-specific c content optimized for each social media platform on a consistent and timely basis.Published advertisements, using professional design software, across multiple print mediums and websites reaching upwards of200,000 peopleUtilized social media outreach to effectively cultivate relationships with guests and local community members and help ensurerepeat businessLead trained and managed a staff of 30+ employees at a high-volume, fast-paced, James Beard recognized restaurant.Interacted with diverse customers daily, promoting excellent communication, and customer service skills Show less

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  Fork to Farm Dinner

  Feb 2013 - Jun 2013

  Co Founder and Operations Manager

  Planned and executed a successful pop-up dinner for 55 guests in collaboration with two chefs to highlight their skills and local productsWrote and presented a business plan to proposed investors, sourcing initial capital for the eventRefined a unique business idea and sold the event to community members face to face and through social mediaDeveloped a budget and specific goal-oriented timeline to facilitate increased profitability and effective time management Designed and implemented a social media campaign targeted to a specific audience, building awareness and driving ticket salesCreated relevant and visually appealing content to encourage engagement with targeted audiences on FacebookProduced ticket and print marketing materials within the allotted budgetHired and managed a professional staff of five to ensure an exceptional guest experienceNegotiated with vendors and producers to offer the highest quality, local ingredients to ensure profitability Show less

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  Tiger Pistol

  May 2018 - Nov 2021

  Guided newly signed clients through consultative meetings to understand their needs, create a solution path to address those needs, and train teams to become experts in using the Tiger Pistol platform to be successful.Spearheaded seven new enterprise and mid-market client onboarding projects simultaneous to expanding current client opportunities into six markets for clients such as Nestlé, Johnson & Johnson, Bose, and Anheuser-Busch InBev. Conceptualized, advised, and engineered complex and unique go-to-market strategies for our Managed Service and SaaS clients. Achieved client advertising targets, client retention goals of 75% or higher, and internal revenue targets.Collaborated across key stakeholders in varying teams to meet concurrent project deadlines. Show less Align all stakeholders and improved the overall client experience by effective data management, creating customer feedback loops and empowering and coaching my direct reports.Managed a multi-departmental team that supported the managed services and SaaS offerings for the international multi-location enterprise brand clients, including Realogy, L’Oréal, and Anheuser-Busch InBev. Devised team goals tied to specific KPIs that resulted in high-quality outcomes for our clients. Monitored and analyzed operational data to identify automation opportunities, increasing team productivity and satisfaction. Collaborated alongside Client Managers to identify opportunities to expand the client relationships.Employed a consultative, long-term approach to built productive relationships with our clients. Show less Developed and launched Social Ad Engine, an innovative advertising platform, purpose-built for Realogy’s 190,000 real estate agents, with a small team that exceeded revenue and usage goals within five months of release.Successfully consulted Anheuser-Busch InBev’s $3.5M global ad budget, aligning to business objectives and platform best practices that increased store visits at thousands of locations and reduced cost per visit by 26%. Proactively monitored client Meta advertising campaigns to increase performance and decrease cost per desired KPI. Formulated strategies for adoption and scale to increase profitability, working within a cross-functional team for clients in the food/beverage, hospitality, financial services, insurance, cosmetic, and real estate verticals. Established best practices to rapidly grow new client spend through continued education, proactive outreach, and opportunity tracking.Coached, organized, and trained our client success team on key product features, conflict resolution, and sales techniques to ensure internal and external Helpdesk satisfaction rates of 95%. Show less

  • Client Onboarding & Enablement Manager

    Jan 2021 - Nov 2021

  • Marketing Services Manager

    Jan 2020 - Jan 2021

  • Marketing Services Specialist

    May 2018 - Dec 2019
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  VidMob

  Nov 2021 - Jul 2022

  Client Onboarding Manager

  As VidMob’s first Client Onboarding Manager, I created and managed the consultative new client onboarding and training process to ensure and maintain a positive client relationship, and lead the client to realize value under tight timelines.Developed scalable systems and practices from the ground up for the newly formed Client Onboarding Department. Collaborated with cross-functional teams, including sales, engineering, product, and client success, to create comprehensive training programs for our clients. Curated consultative onboarding paths specific to a variety of product solutions to allow the client to realize value in the quickest way possible.Developed and maintained a strong understanding of current offerings and product roadmap to continually evolve product training. Show less

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  Evocalize

  Nov 2022 - now

  Implementation Project Manager

  Lead end-to-end onboarding of new partners, configuring software solutions to meet client needs and ensuring seamless integration.Develop and document standardized implementation processes, reducing ambiguity and improving team efficiency for future onboardings.Act as the primary technical point of contact, troubleshooting software configurations, API integrations, and data migrations.Collaborate with product and engineering teams to enhance platform functionality, and escalate technical issues efficiently.Manage project timelines and cross-team collaboration using Asana, ensuring seamless execution of implementation milestones. Show less