Mich Chang

Experience

• 

  Hualon Microelectronics Crop.

  Jun 1996 - Mar 2000

  Section manager of Manufacturing Dept.

  Reported to the manufacturing department manager and the fab director, directly managing about 120 employees including the head and the technicians of the manufacturing department to control the production scheduling and prioritization with the maximum production output.

• 

  ASM

  Mar 2000 - Dec 2020

  I am responsible for the Service Operations and Spares for the Greater China Region, and the job includes:• Monitor employee activities and provide guidance where needed;• Encourage a positive work environment and culture for all employees;• Implement safety programs and ensure compliance with all safety policies;• Conduct quality control tests to ensure organization standards are being met. Target at the ALD, PEALD, and VF customers.I am directly managing about 120 engineers and managers of the service department.Report to the deputy general manager of Greater China, and responsible for customer service and spares revenue including the P&L of Taiwan service organization. In charge of ALD & PEALD customer services and dealing, managing customer expectations and satisfactions. EPI & ALD customer service & management IMI and NTC site project management & customer service for Vertical Furnace systems. EPI & PECVD Systems installation and maintenance, Process recipe tuning, Customer training, Engineers training and supervising.

  • Director of Service Operations and Spares

    Jan 2019 - Dec 2020

  • Service & Spares Director

    Oct 2016 - Dec 2018

  • Service manager at tsmc fab 14

    Apr 2013 - Oct 2016

  • Service manager

    Oct 2009 - Apr 2013

  • Site project manager - Linkou

    Apr 2006 - Oct 2009

  • Technical specialist

    Mar 2000 - Apr 2006
• 

  Axcelis Technologies

  Jan 2021 - Nov 2024

  CS&I Director Taiwan

  I am responsible for the Service Operations, Service business, and Spares for Taiwan Region, and the job includes:• Monitor employee activities and provide guidance where needed;• Encourage a positive work environment and culture for all employees;• Implement safety programs and ensure compliance with all safety policies;• Conduct quality control tests to ensure organization standards are being met.