Noha El Gantiry, MBA

Experience

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  Arab Bank

  Oct 2010 - Aug 2012

  Customers'​ Relationship Officer

  • To train and monitor new comers’ performance concerning operational work and custodies • Maintaining high efficiency with customers’ inquiries to ensure the best banking experience and the higher satisfaction • Preparing Letters of Guarantee and Letters of Credit to corporate accounts’ customers • To handle premium customers’ inquiries and requests concerning various investment opportunities

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  Vodafone

  Jan 2013 - Jan 2016

  Business Account Manager

  • Managing base of enterprise business customers’ accounts• To handle customers’ inquiries and requests to ensure best customers’ experience• Evaluate customer preferences for product or solutions to ensure that client requirements are met and our market share in growing• Following up on customer’s inquiries and complaints and ensure timely solutions to increase our customers’ satisfaction and by sequence our NPS ratings• To expand Vodafone customers’ base through acquiring new corporate accounts• Periodically conducting market research activities in order to develop further more competitive offers Show less

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  Abu-Ghazaleh& Co.Consulting/Member of Talal Abu-Ghazaleh Organization

  Dec 2016 - Dec 2017

  Senior Marketing Officer

  • Conducting meeting with the Egyptian Clients assisting them to determine their exact needs pertaining to their IP rights in Egypt & all over the world through more than 80 offices around the world.• Performing periodical market research to indicate potential opportunities to grow the organization’s market share in Egypt • To develop offers to our clients to constantly enhance their business positions through providing them the legal solutions to protect their intellectual property rights including(trademarks, patents, copyrights) • Providing professional business consulting services for our existing and potential clients concerning securing and registering their intellectual property rights• Attending public and business events representing my organization• Attending workshops for IP awareness Show less

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  Vodafone

  Dec 2017 - now

  • Corporate Segment Marketing SR team leader

    Jan 2023 - now

  • Public Sector Marketing Team Leader

    Jan 2021 - Jan 2023

  • Senior Marketing Specialist

    Dec 2017 - Jan 2021