Gaurav Gupta

Experience

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  Kemppi

  Dec 2018 - Feb 2020

  Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.Provides product, service, or equipment technical and engineering information by answering questions and requests.Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.Prepares cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel Show less Analyze, troubleshoot and diagnose problems and provide prompt repair and solutions.Participated in client consultations and product capability demonstrations to support sales efforts.Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.Provided technical troubleshooting and problem solving for clients with installed equipment/system issues. Show less

  • Sales Service Engineer

    Dec 2018 - Feb 2020

  • Technical Service Engineer

    Dec 2018 - Feb 2020
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  Ion Exchange India Ltd

  Feb 2021 - Nov 2021

  Business Development Lead

  Maintaining solid working relationships with customers by ensuring that their needs aremet and resolving complaints in a timely manner. ● Continually meeting or exceeding sales targets by persuading customers within an assignedterritory to purchase company products and services. Like RO chemicals, dosing chemical manyother industrial chemicals with services like o&m and amc● Analyzing sales and marketing data to determine the most effective sales and marketingtechniques. ● Developing innovative sales strategies to increase sales within an assigned territory. ● Visiting customer site and giving technical suggestions for modification/Upgradation forexisting plant for ro,dm,softner etc. ● Conducting surveys to better understand customer needs. ● Attending trade shows to promote company products and services. ● Ensuring that brand awareness within an assigned territory meets company expectations. ● Monitoring competitors’ sales activity within an assigned territory. Show less

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  Syska

  Jun 2022 - Jul 2023

  Territory Sales Manager

  Currently handling vapi ,daman , silvassa or south region for sales and servicesfor industrial professional lighting• Currently handling two channel partner( super stockiest ) and six dealer for theparticular region• Regularly meeting b2b customer ,government contractor , builders for theprojects sales• Handling a team of service people and providing end to end solution tocustomer• Handling marketing team to drive sales pipeline, and providing productawareness among industries• Making stockpile regards to monthly consumption of light with the assignedsuper stockiest Show less

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  Aditya Birla Group

  Jul 2023 - now

  Senior Officer

  Currently handling dahej SO region for the sales activity of Rmc , Cement● Managing plant operation , application and production for the dahej SO● Successfully managed a portfolio of clients in the construction industry, promotingand selling UltraTech Ready Mix Concrete products. ● Consistently exceeded monthly and quarterly sales targets by 50% throughproactive prospecting and relationship development. ● Collaborated with architects, contractors, and construction firms to understandproject requirements and provided customized concrete solutions. ● Conducted market research and competitor analysis to identify opportunities andthreats, contributing to the development of effective sales strategies. Show less