Chantel Van Der Linde

Chantel Van Der Linde

Waitress

Followers of Chantel Van Der Linde276 followers
location of Chantel Van Der LindeSouth Africa

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  • Timeline

  • About me

    Tour manager at Jenman African Safaris

  • Education

    • DF Malan High

      1995 - 1996
      Matric Business

      Activities and Societies: Hockey, Drama

  • Experience

    • Spur Group

      Jan 1997 - Jan 1999
      Waitress
    • Jenman African Safaris

      Jan 2014 - now
      Tour manager

      Tour management:Provide JAS guide rates (including transit allowances, meal allowances, etc.) by December for the next year after next (e.g. Dec 2013 for Dec 2015)Troubleshooting tour issues• Communicate issues to various stakeholders• Problem solve issues that are arising cost effectivelyGuide and driver allocation/management• Ensuring guides and drivers are sourced and contracted on time for various tours• Ensure guides and drivers have appropriate visa and qualifications• Guide awards• Implement guides assessment and monitor throughout the year• Disciplinary actions should the need arise• Guides Facebook page• Guides monthly newsletter• Update guides contact information• Prepare guides training plan, budget and conduct training• Update guides manual• Double check and proof route notes• Assist guides when issues or questions ariseCostings• Assist product with checking the ops side of tour costings and yearly template checksBriefings• Sit in on briefings and debriefs with guides• Give feedback to affected departments based on feedback received from guides in briefings Sign-off• Guide payments-ensure SOP is followed by guides and drivers with regards to reconciliations, Ensure all guide payments are handed to accounts timeously, Assist accounts when funds need to be recovered or when information is required.• Tour budgets-Double check budgets and sign off, hand in for payments to allow monies to clear in respective guides accountStaff• Manage operations assistants with regards to the tasks assigned by you • Maintain a close working relationship with fleet manager as your job overlaps and both jobs have the aim of ensuring the smooth running of JAS tour operations Show less

  • Licenses & Certifications

    • NQF Level 4 Cultural guiding

      DEAT
      Jan 2016
  • Volunteer Experience

    • Milker

      Issued by Ein Harod Ichud Kibbutz on Sept 2000
      Ein Harod Ichud KibbutzAssociated with Chantel Van Der Linde