Andrew Durkiewicz

Experience

• 

  G4S

  Jul 2012 - Aug 2012

  Security/X-Ray Screening Team Leader at Olympic Games
• 

  Atos

  Jul 2017 - Nov 2019

  Continuous Improvement Manager

  Graduate role within the Atos IT Service Desk. My main responsibilities were: - Ownership of data collation and weekly/monthly reporting for service desk billing and productivity. This was in support of the operations management team. - Working with operations management, project managers and technical teams to support improvement projects at each stage.- Managing and supporting improvement initiatives across multiple public and private sector accounts.

• 

  Webhelp

  Nov 2019 - Aug 2020

  Continuous Improvement Manager

  Supporting Service Desk operations management in driving Improvement projects and providing MI data.- Implementing improvement projects- Application of Lean Six Sigma methodology- Reporting MI data

• 

  Organic North Ltd

  Nov 2020 - Jul 2021

  Business Development Analyst

  A multi-faceted and versatile role for one of the biggest organic wholesalers in the north of England. Involved:- Customer and Supplier Relationship Management.- Improvement Project Implementation.- Logistics

• 

  Total Marketing Support Limited

  Jul 2021 - Oct 2023

  Implementation Project Manager

  New business implementation in the print management and point of sales outsourcing sector. Specialised in:- Implementation Project Management- Solution Design- Process Improvement- Business Transformation

• 

  HH Global

  Oct 2023 - now

  Implementation Manager

  New business and project implementation in the marketing materials, print management and advertising outsourcing industry.