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Saraf Wasima

Saraf Wasima

Project Engineer

Followers of Saraf Wasima238 followers
location of Saraf WasimaDhaka, Bangladesh

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  • Timeline

  • About me

    Technical Support Engineer at Augmedix BD

  • Education

    • Ahsanullah University of Science and Technology

      2014 - 2018
      Bachelor's degree Electrical and Electronics Engineering

    • Bangladesh University of Professionals (BUP)

      -
      Master of Engineering - MEng Computer and Information Systems Security/Information Assurance 3.05

  • Experience

    • Robi Axiata Limited

      Oct 2018 - Dec 2018
      Project Engineer

      Responsibilities:1. Handling customer complains on their radio network using BMC Remedy and CRM. 2.Finding root cause of the problem. 3.Preparing excel reports segmenting the problems into different categories. 4.Checking problematic locations cell KPI. 5.Finding the solution for the complain.

    • Augmedix BD

      Feb 2019 - now
      Technical Support Engineer

  • Licenses & Certifications