Jacobus Mostert

Experience

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  Stellenbosch University

  Jan 2018 - Jan 2018

  Information Technology Trainee

  I collaborated closely with a small, dedicated team to maintain the seamless operation of our computer labs. This hands-on role involved auditing hardware and software configurations to ensure optimal performance. Additionally, I provided direct support to students, resolving a wide range of computer-related queries and issues. This experience honed my technical skills and underscored the importance of teamwork and clear communication in a fast-paced academic environment.

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  Cape PC Services

  Jan 2020 - Jan 2020

  Junior IT Technician

  In this dynamic short term role, I immersed myself in a broad range of IT services. My responsibilities were diverse, including deploying IT products, installing and optimizing Windows systems, providing remote support, and managing enterprise-level printers and PBX systems. I tackled an array of hardware and software issues, applying my technical knowledge and problem-solving skills to ensure smooth operations and reliable IT support.

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  Vox Telecom

  Jul 2020 - Feb 2021

  Sales Specialist

  I played a key role in driving new business and achieving monthly revenue goals in the competitive Western Cape region. My approach combined marketing events, social media campaigns, and cold calling, significantly expanding our opportunity pipeline and cementing relationships with potential clients.I led the automation of routine tasks and reporting through Heroku PaaS and Google APIs, markedly improving our team's operational efficiency and data accuracy. Also, I introduced an innovative form-based data management system, streamlining data handling and output, and contributing to our strategic sales initiatives. Show less

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  NETSALE

  Mar 2021 - Jul 2022

  Sales Representative

  I focused on expanding our client base and nurturing existing relationships, leading to strategic sales growth. I was responsible for managing our digital presence, optimizing our website and e-commerce platforms on Gumtree and BidorBuy to boost user engagement. My expertise extended to leveraging Cisco’s technical documentation for informed product selection and conducting supplier negotiations, showcasing my skills in technical analysis and building strong supplier partnerships. My efforts were pivotal in enhancing our online visibility and driving sales performance. Show less

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  Stellenbosch University

  Sept 2021 - Dec 2023

  IT Technical Officer

  As a Technical Officer at the University of Stellenbosch, I spearheaded the tech transformation of learning spaces, driving the ELS project to equip classrooms with the latest in conferencing and online learning tech. My role involved troubleshooting AV systems, leading to smoother, tech-enabled educational experiences. Recognized for excellence, I swiftly moved from Assistant to Technical Officer, thanks to my knack for optimizing tech solutions and enhancing remote support. My work not only improved classroom interactions but also set a new standard for remote education. Show less

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  Stellenbosch University

  Jul 2024 - now

  IT Technical Officer

  As a Technical Officer at Stellenbosch University, in the NARGA/ Science Faculty, I oversee IT operations to ensure seamless academic and research activities. My responsibilities include managing Computer User Areas (CUAs), booking venues for lecturers, imaging PCs, troubleshooting IT equipment, and configuring networks and systems.I am dedicated to enhancing the IT experience for both students and faculty, driving improvements in our technological infrastructure. My role involves ensuring optimal utilisation of our resources, fostering an environment conducive to innovative research and teaching. Recognised for my expertise in IT, I am committed to supporting the Science Faculty's mission of academic excellence and impactful research. Show less