Chandan K

Experience

• 

  Avaya

  Apr 2011 - Apr 2018

  Secure Access Link is an infrastructure that provides the facility to transport alarms from products to AVAYA and provide secure remote access to devices at customer premises to tools and backbone engineers. It has a Core Concentrator to which SAL gateways deployed at customer location connect.Responsibilities:•Lead multiple teams of 6 to 8 developers over variousenhancement projects in SAL.•Worked with stakeholders to define the business requirements.•Defined the design and architecture of the solutions.•Defined sprints and executed them on time accommodating majorcomments from sprint demos.•Lead cross-organizational discussions where collaboration wasrequired with other organizations in the company. Show less SLAMon is a network monitoring tool that constantly monitorscustomer end to end network to detect network problems before they lead to degradation of business-critical applications. SLA Mon Server simulates traffic for voice, video and data in the network and delivers patented analytics for each of the traffic types. This helps in detecting degradation before it affects the performance of Avaya voice applications, video conferencing, and other network services.Responsibilities:•Worked in a team of 7 developers lead by a Scrum Master.•Involved in designing and implementing UI components for configuring network tests and displaying their results.•Improved performance when loading the UI with diagnostics data and graphs.•Actively involved in code review using crucible. Show less ART is a registration backend for registering AVAYA products for serviceability. ART generates required registration information and stores them in its Asset repository. It also configures product with the registration information by remotely connecting to the product. This enables AVAYA backend systems to receive alarms and help tools/technicians to connect to the devices remotely.Responsibilities:•SPOC for this tool before changing role and moving to a new project.•Involved in requirements gathering, writing user stories, design, development, testing, documentation, and production implementation of the tool.•Worked with multiple dependent projects outsourced to service based companies.•Responsible for creating product backlog, sprint item and providing estimation.•Practicing agile methodology using scrum.•Actively involved in code review using crucible. Show less

  • Software Engineer - II

    Jun 2017 - Apr 2018

  • Software Engineer - I

    Jun 2015 - May 2017

  • Senior Technical Associate

    Jan 2013 - Jun 2015

  • Technical Associate

    Apr 2011 - Jan 2013
• 

  BETSOL

  Jun 2018 - now

  Zmanda is an Enterprise Backup and Recovery solution that helps customers to protect their data center and workloads and recover them in the event of a disaster or a Ransomware attack.Key Responsibilities:Product Vision and RoadmapWork with the Product management to help define the product vision and roadmap.Work with partners and customers to understand their requirements and build a strategy to improve the product.Communicate with the top management on the key initiatives and strategy.Technology and Architectural runwayWork with the leads on building the architectural runway for the new features and integration into the product.Help define and execute proof of concepts.Evaluate the outcomes of PoCs and help strategize the integrations into the product.Oversee the architectural and technology roadmap of the product.Team Leadership and CollaborationBuilt and lead a team of 100+ people covering a wide range of skills from development to marketing that is needed to build a successful product.Implemented Scaled Agile Framework (SAFe) for efficiently running the projects and focus on timely deliveries. Show less Dell Migrate is a product that helps users who have bought a new Dell Laptop to migrate all their settings and data from their old system to the new one.Key Responsibilities:•Worked in the capacity of an Architect and a Development Manager to build this solution for Dell.•Helped build a proof of concepts to identify the tools suitable for building the solution.•Actively involved in building a solution in collaboration with Dell’s Support Assist team.•Worked with the stake holders to define functional and non-functional requirements, security requirements and UX designs.•Designed the security architecture for the application.• Led the team through Dell security audits and completed them with a few minor findings.•Formed a brand-new team and helped build and deliver the solution in a record 3 months’ time. Show less Avaya Experience Portal is a site where Avaya’s sales representatives book slots for utilizing Avaya’s demo setup of their various products and offerings to provide demo to end customers. This also has integration and automation to provide exclusive access to the people who have booked the demo.Key Responsibilities:•Architected a modern microservices application.•Helped in identifying and migrating from old and outdated technology to a more modern tech-stack.•Worked with the stakeholders to define the business requirements.•Defined and designed the non-functional requirements and the security architecture.•Built a new team to deliver the features over multiple phases.Arise Chat is an internal chat application used by Arise’s service agents to discuss and clarify their questions with the Performance Facilitators.Key Responsibilities:•Lead a team of 4 developers to fix the performance bottlenecks of the application.•Helped in identifying and resolving the issues related to the performance bottlenecks on the UI, backend and database layers.•Scaled the application usage from 50 concurrent users to 6000 concurrent users. Show less

  • Director, R&D

    Aug 2021 - now

  • Senior Engineering Manager

    Jan 2021 - Jul 2021

  • Technical Consultant

    Jun 2018 - Dec 2020