Alejandra Lozada Nossa

Experience

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  Cultural Care Au Pair

  Jul 2011 - Jul 2013

  International Exchange Program

  • Managed activities for two children, fostering their development and ensuring age-appropriate engagement.• Balanced childcare with personal growth, including learning English, and demonstrating adaptability.• Organized schedules effectively to optimize the children's time.• Cultivated strong communication skills with children and parents, facilitating effective relationships.

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  Portland Community College

  Jan 2015 - Jun 2017

  Bookstore Specialist

  • Assisted customers with financial aid, book rentals, and merchandise returns• Handled problem-solving• Maintained records of invoices and shipping• Communicated regularly with vendors• Tracked orders• Trained cashiers• Participated in loss prevention activities• Closed the bookstore

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  El Programa Hispano Católico

  Jan 2015 - Jan 2016

  On Call Child Care

  • Provided childcare support for children aged 8 months to 8 years old in a program supporting mothers during counseling sessions.• Fostered a safe and nurturing environment for children, sensitive to potential past experiences.• Attended to children's needs, ensuring their comfort and well-being during their time in the program.

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  Passport To Languages Inc.

  Feb 2016 - Jul 2024

  Spanish Medical Interpreter

  • Facilitate communication between patients and medical staff, ensuring accurate interpretation and translation of medical information.• Handle administrative tasks such as data entry and adhere to hospital policies and procedures.• Maintain confidentiality and patient care standards, adhering to HIPAA regulations.• Provide exceptional customer service, representing the company with professionalism and excellence.• Demonstrate excellent communication skills, sensitivity, and patience with patients, families, and staff in stressful situations while maintaining confidentiality and cultural awareness. Show less

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  Rev

  Jan 2020 - Jan 2021

  Spanish Transcriptionist
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  MN Bookkeeping LLC

  Mar 2023 - now

  Administrative Assistant
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  American Red Cross

  May 2024 - now

  PNW Onboarding and Training Team Member