
Zandra Tabora
Front Desk Receptionist

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About me
Administrator
Education

The Hong Kong Polytechnic University
1998 - 1999Office Management for Secretaries & Supervisors.
Experience

Cityford
Oct 2000 - Jun 2004Front Desk ReceptionistResponsibilities:- Handling all incoming calls, 450 calls on average a day- Data entry-updating customer’s details using software- “Power Term 525”- Updating customer’s details using “Phone Wizard” which is a data base software for new car sales enquiry- Occasionally typing letter for the Dealer Principal- Liaising with the Customer Relations department for service reminder letters or any promotional service letters or flyers- Ensuring customers who come in the Showroom are well looked after Show less

Sydney Gas Ltd
Jun 2004 - Feb 2008Corporate Receptionist / SecretaryResponsibilities:- Maintaining the smooth running of Reception- Updating Sydney Gas website- Liaising with the technical department for data entry and seismic map printing- Processing the Legal Counsel’s monthly expense claims- Liaising with the IT department (outsourced) for any computer or system related issues- Booking and organizing meeting rooms - Organizing catering for Management meetings

Hanson Australia
Mar 2008 - Mar 2016Corporate Receptionist / Office ManagerResponsibilities:- Maintaining the smooth running of Reception, The Boardroom and all meeting rooms- Arranging domestic, international flights and accommodation for our senior managers and managers alike- Advertising job placements externally and internally on our job recruitment tool called “Taleo”- Managing monthly expense claims for the HR Director, Legal counsel and myself in a system called ICMS- Assisting the procurement team with vendor and material creations using SAP- Booking and organizing meeting rooms - Organizing catering for Management meetings- Assisting the Engineering Manager for the aggregates academy training tool Show less

TAL Life
Apr 2016 - May 2016Legal Assistant (Contract)Responsibilities:- Answer all insurance claims and match their claims to their policies- Drafting letters for the lawyers- Organizing Subpoena documents and submitting to the Courts before the deadline- Liaising with the EAs for any catering requirements- Processing invoices using a system called PeopleSoft- Processing expenses using a system called Concur

Compass Offices
May 2016 - Aug 2016Center ManagerResponsibilities:- Supervising 2 receptionists and office assistant- Ensuring external stakeholder and internal stakeholders needs are met- Ensuring daily operations are met with the highest class standards- Maintaining debtors report efficiently - Trouble shooting - IT issues- Organising meeting room bookings using CC (Centre Charge) system- Processing invoices using CC

Arup
Sept 2016 - Dec 2016Corporate Receptionist / Staff Services Coordinator (Contract)- Welcome new and visiting staff, including key senior staff members, determining their needs and ensuring these are met in an efficient and friendly manner, in accordance with Arup's brand and procedures- Build a rapport with regular visitors to the office;- Provide health and safety information to visitors, contractors and staff, as required;- Prepare and publish content for News Centre and office intranet (or equivalent sites) as appropriate;- Provide content for the Sydney Office Social Screen, as appropriate;- Maintain staff contact details in the switchboard system (arc) for the local office;- Maintain pool car keys, bookings, logbooks and issue of keys Show less

Arup
Mar 2017 - Nov 2023- Establishment and maintenance of systems required to track, report on, and evaluate management systems and other information required by the HSEQ team. - Responsible for the administration and maintenance of the AMS Modern Essentials site. - Coordinate HSEQ-related training as per the HSEQ training calendar, ensuring training and training records are managed through Moodle, as well as providing training reports as required. - Plan, prepare, distribute agendas, take minutes and provide other support as required for various regional meetings. - Coordinate Personal Protective Equipment (PPE) from a regional perspective. Be responsive to any PPE ordering issues that Australasia region offices or project teams have. - Review and track Incident Reports. Maintain the Corrective Action Register, ensuring corrective actions are entered, and tracked to completion. - Contribute to the preparation and construction of reports, policy formation, procedures and other documentation as required by the HSEQ team. - Research, source, and collate data to enable effective decisions relating to AMS procedures and outcomes. - Contribute to the establishment and monitoring of systems to streamline the information and/or documentation flow into and out of the HSEQ area. - Proactively co-ordinate and prioritise actions requested from the HSEQ team and by others and undertake those actions that the HSEQ Administrator is confident to deal with.- Interface with leaders, Board members, and others as required. - Preparation and review of correspondence, reports and other written documentation as required by the HSEQ team. - Provision of AMS information in response to RFI’s (Request for Information) and Tender submissions. - Plan and arrange meetings, including following-up with expected attendees to ensure adequate preparation. - Plan and arrange presentations, training sessions delivered by the HSEQ team and HSEQ support trainers. Show less - Primary point of contact for assistance relating to meeting set-up, office functions and client events;- Work with the Office Leader, Business Support Manager, Marketing and Communications team, Office Services Supervisor and office committees to plan and drive staff morale events, activities and associated events;- Assist to source and liaise with venues and event related suppliers for major events;- Assist marketing team with the execution of events in the office and offsite, where possible;- Provide content for the Sydney Office Social Screen, as appropriate;- Prepare and publish content for News Centre and office intranet (or equivalent sites) as appropriate;- Monitor office meeting and working areas to ensure presentation standards are met, including tidiness, layout, ensuring equipment is present and in working order and everything is in good repair, liaising with IT / facilities staff to resolve as required; - Work with business leaders and administrators to create, manage and execute small and large scale meetings, events and activities that support the purpose of the business. Show less
HSEQ Administrator | Australasia
Jul 2022 - Nov 2023Arup Host
Mar 2017 - Jul 2022

E3 Advisory
Nov 2023 - Apr 2024Administrator, People & Culture
InCorp Advisory Australia
Jun 2024 - nowReceptionist, Operations, InCorp AdvisoryInCorp Advisory is an award-winning business advisory firm with a 30-year history, serving growth and emerging companies in Australia and beyond. With a talented team of 130+ professionals based in Sydney and Perth, we offer solutions that cover a broad suite of advisory and compliance needs including tax advisory services, outsourced finance function, government incentives, audit & assurance and corporate secretarial services. The firm has a celebrated list of diverse clientele, including small to medium-sized businesses, ASX-listed companies, subsidiaries of multinational corporations, not-for-profits, and high net worth individuals.InCorp Advisory is part of the InCorp Group of companies. Headquartered in Singapore, InCorp Global is a leading provider of corporate services with an established regional presence across 8 markets in Asia Pacific including Indonesia, India, Australia, Hong Kong, Philippines, Malaysia and Vietnam. The group serves more than 14,000 corporate clients, employing over 1,200 people.InCorp Advisory is also a proud member of PrimeGlobal – an award-winning association of independent accounting and business advisory firms, comprised of more than 300 member firms in over 100 countries.We take pride in a firm culture centred on developing enduring interpersonal relationships with our team and clients, in pursuit of our vision “to be the most people centric advisory firm in Australia”. Show less
Licenses & Certifications
- View certificate

Excel with LinkedIn Recruiter Assessment
LinkedInNov 2023
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