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Charles Doherty

Charles Doherty

Manager/Lead Designer

Followers of Charles Doherty234 followers
location of Charles DohertyOrlando, Florida, United States

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  • Timeline

  • About me

    Knowledge Manager | Driving Innovation with Gen AI, Chatbots & Voice Bots in Support Operations

  • Education

    • Northeastern University

      -
      Bachelor of Science Graphic Design

  • Experience

    • Signs By Tomorrow

      Jul 2006 - Apr 2007
      Manager/Lead Designer

    • Paradigm Shift Ventures

      Nov 2009 - Aug 2011
      Vice President Marketing & Creative

    • Self Employed

      Aug 2011 - Oct 2012
      Marketing and Design Consulant

    • CityGolf Boston LLC

      Nov 2012 - Oct 2015
      Marketing Director and Office Manager

    • Alorica

      May 2015 - Nov 2021
      Sr. Team Operations Manager -Technical Support and Customer Experience

    • Checkr, Inc.

      Nov 2021 - now

      • Knowledge Manager, Support Operations

        Jul 2023 - now

      • Candidate Experience Manager

        Nov 2021 - Jul 2023

  • Licenses & Certifications

    • Knowledge Management Certificate

      Association for Talent Development (ATD)
      Mar 2024