Mary Ann Matthews

Experience

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  Electronic Data Systems

  May 1986 - Jan 1992

  Systems Engineer
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  Platinum Technology

  Jan 1992 - Apr 1995

  Programmer Analyst
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  Lipshultz & Miller, PA

  Apr 2003 - Dec 2011

  Administrative Assistant

  ● Organize, sort and assign mail distribution while maintaining client confidentiality.● Plan and coordinate logistics and materials for committee meetings and staff events.● Maintain complex filing systems and affiliated documents, online and hard copy.● Transcribe client and legal filings from dictation.

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  Johns Hopkins University, Office of Institutional Research

  Jan 2012 - now

  Senior Institutional Research Analyst

  Design and conduct complex analyses to support decision making at the University, division, and department levels. Manage and conduct institutional data collection and analysis in response to federal, state, and institutional reporting requirements and requests.Develop customized analyses and presentations for the University's senior leaders.Partner with divisional and departmental data stewards to understand, adapt, and prepare internal data as well as to ensure uniformity of required system reports.Develop, maintain, and update queries and reports to fulfill recurring data needs for internal and external reporting requirements; create and present dynamic reports and data sets to support timely decision making.Design and maintain web survey instruments and perform online reporting; prepare and present oral and written presentations of data findings.Provide training and support to others regarding the planning, analyzing, and reporting processes to be used in research.Produce tables, graphs, dashboards, and narrative analysis of data to easily display and summarize college data such as student cohort tracking, enrollments, full-time student equivalency (FTSE), progress and success measures, post-college employment, etc. Show less

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  Bridges to Housing Stability

  Sept 2018 - now

  Human Resources Office Manager

  Manage the full range of HR functions, including recruitment, onboarding, orientation, performance management, employee relations, benefits administration, and compliance with labor laws and company policies.Develop and implement HR policies and procedures to ensure legal compliance and best practices, including a comprehensive onboarding program for new employees and a rewrite of the Employee Handbook.Collaborate with hiring managers to create customized onboarding plans based on position requirements and organizational goals. Coordinate and deliver training sessions on various topics, including organizational culture, diversity and inclusion, and job-specific skills. Collaborate with cross-functional teams to ensure effective coordination of onboarding activities, including IT setup, facilities access, and provisioning of necessary resources. Conduct needs assessments to identify knowledge gaps and training needs, tailoring training programs to address specific areas of improvement.Manage overall office operations, including administrative tasks, office supplies, IT services, vendor relationships, vendor contract negotiations, and facilities management (including office space renovations).Provide technical support to employees, troubleshooting hardware and software issues, facilitating training sessions on technology usage, and develop IT policies and procedures to safeguard data, and streamline operations.Provide support to Marketing and Development by assisting with donor database management, fundraising events, newsletter content, and social media posts as well as serving on the Resource and Development Committee. Supervise the Volunteer Coordinator and Program Assistant positions and multiple volunteers. Show less