Michael D'Aries

Experience

• 

  Veraciti Inc.

  May 2011 - Aug 2011

  Technology Intern
• 

  Lifepoint Informatics

  Dec 2011 - Oct 2012

  Support Specialist

  • Utilized remote access software to work with clients to replicate reported software issues • Actively addressed alerts received from TCP monitoring software, ensuring EMR interface issues are non-existent • Developed expertise in executing SQL queries on Cache databases to locate data received from clients • Collaborated with various EMR and LIS vendors to troubleshoot and address message formatting issues • Accurately documented reported software issues while engaging with the appropriate internal resources to resolve reported issues in a timely manner Show less

• 

  Accenture

  Oct 2012 - Jan 2013

  Technology Consulting Analyst

  • Provided consulting services on large scale windows migration for Project Management • Received training on how to effectively provide subject matter expertise to clients and how to communicate technical expertise to non-technical clients • Worked on test plans to demonstrate performance increases that can result from the latest version of Microsoft Windows

• 

  Lifepoint Informatics

  Jan 2013 - Sept 2018

  • Effectively collaborated as a team to migrate 30+ physical servers to a VMWare environment • Successfully onboarded, trained and motivated 10+ entry level employees • Provided technical insights across the organization to identify complex problems and create innovative solutions • Led the mitigation of a newly acquired international client’s infrastructure and patient data and integrated them into the datacenter of the parent company • Evaluated monthly operations and eliminated a 3rd party vendor to reduce costs and absorb the services internally • Served as Subject Matter Expert for the development of procedural documentation to ensure operations frequently performed will always have consistent results • Developed strong skills in project management • Collaborated with Project Management Office to implement, test and support HL7 interfaces • Developed a strong network and productive relationships with a variety of stakeholders, including external service providers, IT project managers, systems administrators, business executives and 3rd party vendors Show less

  • Senior Analyst, Technical Operations

    Feb 2016 - Sept 2018

  • Network Engineer

    Jan 2013 - Feb 2016
• 

  Mars

  Oct 2018 - now

  •Responsible for the technology to support projects in the global innovation pipeline, managing multiple workstreams at once and ensuring quick and efficient delivery of work•Manage the launch of Direct to Consumer eCommerce websites, supporting Proof of Concept for new MARS brands•Conduct Performance Marketing tests to refine messaging, creative, and target consumers•Deploy iterative UX/UI changes to optimize conversion rates•Responsible for maintaining CCPA & PCI compliance on eCommerce websites•Identify and on-board new technologies that unlock key efficiencies for future projects•Manage relationships with internal stakeholders and external partners Show less • Served as the technical lead for multiple D2C Shopify site launches for brands like Snickers and Positive Fruit Co.• Successfully communicated and coordinated a phased release introducing a new mobile application to the field.• Identified opportunities for improvement in current business process, defined new ways of working, and determined actions required to implement new processes.• Partnered with key external users in the Curator Community to maintain expertise, and perspective necessary to deliver solutions for the organization’s unique user. • Managed existing 3rd party vendor relationships. • Acted as project manager for future development engagements.• Owned analysis and project management required to deliver solutions.• Worked closely with cross functional teams to mitigate impact of tech changes and provided excellent experience to internal and external users. Show less

  • Technology Solutions Manager, R&D Global Innovation

    Mar 2021 - now

  • Technology Solutions Manager (The Cocoa Exchange)

    Oct 2018 - now