David Dederick

Education and Training Course Designer

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Mesa, Arizona, United States

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Timeline
About me
President, CEO
Education
- Silverton Union High School
  -
- Motorola
  2008 -
  Six Sigma
  Activities and Societies: Yellow Belt
- Villanova University
  2011 - 2011
  Certificate Project Management for IS/IT Professionals
  The Project Management for IS/IT Professionals course draws from the most current methods and leading experts to enable IS/IT professionals to advance in responsibility, recognition and rewards.The course followed the unique, trademarked S.C.O.R.E. model: Systems, Competencies, Organization, Resources and essential Elements.
- Villanova University
  2011 - 2011
  Certificate Mastering Project Management
  Advanced study includes plan development and performance management to aid in project planning, scheduling and measuring results. Interpersonal or soft skills are emphasized throughout to ensure project-management success through people-management success.
- Villanova University
  2011 - 2011
  Certificate Advanced Strategic Project Management Practices
  The Advanced Strategic Project Management Practices course provides the experienced project management professional, the opportunity to hone vital new project management skills. The course examines the latest high-level techniques to lead and manage people as well as projects with critical strategies for a key leadership role.
- Capital University
  1994 - 1996
  BA Magna Cum Laude Management of Information Systems, Computer Science
  Activities and Societies: Served in the student mentoring program. Capital university is a comprehensive, independent university. The education offered at CU is experiential, intimate, and urban. From the arts and sciences to professional programs, Capital's teachers excel at both challenging students and creating a personalized learning environment. Capital believes the intellect is best developed when it’s exposed to education inside and far from the classroom. Capital University prepares students to contribute to the world — through both their professional… Show more Capital university is a comprehensive, independent university. The education offered at CU is experiential, intimate, and urban. From the arts and sciences to professional programs, Capital's teachers excel at both challenging students and creating a personalized learning environment. Capital believes the intellect is best developed when it’s exposed to education inside and far from the classroom. Capital University prepares students to contribute to the world — through both their professional lives and personal service. Capital University was founded in 1830 and is the oldest university in Central Ohio. Show less
- University of Oregon
  2004 - 2007
  Masters of Science Applied Information Management
  The AIM Master's Degree Program offers a unique and innovative approach to information technology education. The emphasis on management makes AIM a powerful option for mid-career professionals in a variety of ways. Here are some of the reasons why:1.A focus on information management. AIM maintains a divergent, multidisciplinary scope that works toward, rather than from, theory.2.AIM teaches information management from business, management, and information design points of… Show more The AIM Master's Degree Program offers a unique and innovative approach to information technology education. The emphasis on management makes AIM a powerful option for mid-career professionals in a variety of ways. Here are some of the reasons why:1.A focus on information management. AIM maintains a divergent, multidisciplinary scope that works toward, rather than from, theory.2.AIM teaches information management from business, management, and information design points of reference. 3.AIM not only consults with industry leaders and educators when devising our curriculum, but AIM students and alumni, as well.4.The AIM Program encourages and welcomes applicants from a variety of educational and professional backgrounds.5.AIM provides an education tailored to students' needs and interests by offering a set of core courses supplemented by short, topical courses.6.AIM goes well beyond theory by teaching students to use information tools in the initial orientation course. Show less
- Villanova University
  2011 - 2011
  Master Certificate IS/IT Project Management
  The key concepts explored in this course include understanding the role of strategic project planning, optimizing project results through effective project planning and tracking practices and illustrates these subjects using real-life examples.
Experience
- Monarch Marking Systems / Now Avery Dennison
  Jan 1992 - Jan 1996
  Education and Training Course Designer
  • Developed and implemented coursework at a saving of approximately $150,000 over outside development costs.• Authored and published four manuals covering Basic Wireless Communications and Computer Networking Fundamentals. Manuals translated into two languages for worldwide distribution.• Identified training requirements and course effectiveness through analysis and modeling. Project management of training course development, implementation and evaluation. Proposal development, cost and training analysis. • Developed and presented courses on proprietary equipment service, software, sales and support to internal, external, and international audiences. And also courses on supporting technologies including PC operating systems, remote communications software, online communications, network concepts and operation, and computer programming.• Consulted with engineering, marketing, service support, and publications department managers to provide timely development of training materials and resources. Consulted with customers on implementation and operation of training and repair facilities. Show less
- Avery Dennison Label and Packaging Materials
  Jan 1996 - Jan 1998
  Manager Service Support and Information Systems
  • Multi-year recipient of President’s Club Award for excellence and exceeding goals.• Managed resources, budgets, task assignment and workload balancing including the management of service dispatch teams, systems, rules and policies.• Evaluated, recommended, and implemented enterprise solutions. Evaluated program effectiveness and recommended variances to meet deadlines.• Managed transition and implementation of mainframe-based Fieldwatch® field management system to client/server-based Oracle field management utilizing Metrix OpenUPTIME® software services. Show less
- Protocol Systems, Inc
  Jan 1998 - Jan 1999
  Systems Service Engineer III
  • Designed and implemented medical monitoring network systems including Sun UNIX servers integrated into various network platforms.• Designed and delivered technical training courses.• Supported data-network systems for internal and external clients.• Developed systems support and training plans.• Consulted with vendors to determine current and future needs, troubleshooting and problem resolution.
- Motorola Solutions
  Jan 1999 - Oct 2015
  Delivered technical support to pre-sales account teams aiding $46.9M sales goals achievement. Provided thought guidance for new Android OS vertical expansion. Offered mentoring, training, and leadership to new team members.• Ensured meeting both customer and sales teams’ technical, financial, and strategic objectives by partnering with client team members and analyzing specific markets.• Facilitated $100K+ cost savings for customers by designing and developing custom automated software deployment tools.• Significantly minimized internal and client deployment costs by collaborating production of WLAN review document.• Drove customer satisfaction by producing customized software application for Amazon.com. Show less Provided guidance for adoption of new technologies and tools. Developed innovative custom sales solutions by developing strong relationships with key decision makers and industry influencers gaining understanding of critical elements.• Reinforced effective planning for technical training costs budgeting and impact to sales quotas / goals by developing multinational certification tracking system.• Guaranteed government training requirements compliance by creating global tracking system.• Supported achieving multi-million dollar sales goals by providing direction for defining / designing customer technical requirements. Show less Collaborated with pre-sales teams defining customers’ business issues and needs, and achieving multi-million dollar sales goals. Senior OS council member and subject matter expert in mobile computing.• Supported establishing industry certification exams by developing content on mobile computing system designs, installation planning, pilot deployment, and troubleshooting and maintenance.• Performed diagnosis and troubleshooting of OS, hardware, or application errors by designing and deploying multiple WEHH, WEC, and DOS tools.• Reinforced creating industry leading cross-platform application development system by collaborating with international software engineering teams.• Safeguarded meeting customers’ project goals and sales objectives by identifying ideal partners capable of providing customer solutions. Show less
  - Sr. Technical Architect
    Sept 2013 - Oct 2015
  - Lead Sr. Pre-Sales Technical Architect
    Jan 2012 - Aug 2013
  - North American Executive Technical Architect
    Jan 2011 - Jan 2012
  - Senior Pre-Sales Technical Architect
    Jan 1999 - Jan 2011
- Carly Ridge Enterprises
  Aug 2013 - now
  Director of Operations
- Zebra Technologies
  Jan 2014 - Jan 2016
  Collaborate with pre-sales teams defining customers’ business issues and needs, and achieving multi-million dollar sales goals.• Meeting customers’ project goals and sales objectives by identifying ideal partners capable of providing customer solutions.
  - Sr. Technical Architect - Manufacturing Vertical Markets
    Oct 2014 - Jan 2016
  - Sr. Technical Architect - Mfg. Vertical Markets
    Jan 2014 - Jan 2015
- HarborTech Mobility
  Sept 2017 - Jun 2018
  Senior Systems Engineer
- Augusta Casitas non-profit Association
  Oct 2022 - Oct 2023
  President, CEO
  Tasked with growing association reserve funds depleted through lack of oversight and financial mismanagement.
Licenses & Certifications
- Project Management for IS/IT Professionals
  Villanova University
  Sept 2011
- Six Sigma Yellow Belt
  Motorola
  Jan 2008
- Total Account Management
  Holden International
  Nov 2004
- Miller Heiman Strategic Selling
  Miller Heiman
  May 2001
- Wireless LAN For Systems Engineers and Field Engineers
  Cisco
  Apr 2001
- Network+
  ComTIA
  May 2000
- Microsoft Certified Professional
  Microsoft
  Aug 1997
- Cisco Certified Design Associate - CCDA
  Cisco
  Nov 2000
- Cisco Certified Network Associate - CCNA
  Cisco
  Nov 2000
- Grant Seeking Essentials Certificate
  NonprofitReady
  View certificate