Rachel Ross

Experience

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  Saint Luke's Hospital

  Oct 1997 - Jun 1998

  Human Resource Assistant

  Represented Saint Luke's Shawnee Mission Health System at various career fairsPresented new employee orientationVerified applicant background informationTracked employment requisition process and oversaw open position list

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  Saint Luke's South Hospital

  Jul 1998 - Oct 1998

  Human Resource Technician

  Recruited and interviewed for multi-level positions in initial opening of new facilityDesigned and implemented all human resource processes for new hospital with the aide of the human resource managerSupervised temporary staffMaintained and updated personnel databaseCounseled employees regarding benefitsPresented new employee orientationCreated and maintained applicant database

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  Saint Luke's Hospital

  Nov 1998 - Nov 1999

  Employment Representative

  Recruited, interviewed and selected applicants for clinical, administrative and support service positionsProvided guidance to managers and employees on HR related issues; Created and Implemented new recruitment campaigns and strategiesDelivered and counseled employees regarding severance packagesRepresented Saint Luke's Shawnee Mission Health System at various career fairsAssisted in the development of new employee orientationPresented new employee orientation

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  Shawnee Mission Medical Center

  Nov 1999 - May 2002

  Human Resource Specialist

  Investigated and solved complex employee relations issues Demonstrated expert knowledge in areas of ADA, FMLA and EEOCMentored and trained new HR Specialist staffCounseled employees and applicants on career search techniquesDirected, participated and developed organization-wide training programsRecruited, interviewed and selected applicants for management, professional, clinical, administrative and support service positionsAnalyzed credentials and qualifications of applicants Show less

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  Saint Luke's Shawnee Mission Health System

  May 2002 - Jul 2002

  Senior Human Resource Specialist

  Maintained all the essential job functions of the HR Specialist (see below)Worked in collaboration with the Director of HR to develop and implement hospital/system policies, practice and programs Participated in strategic planning activities with administrators and department heads Represented HR department on committees and task forces within SMMC and System-wide

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  Shawnee Mission Medical Center

  Jul 2002 - now

  Employment and Employee Relations Manager

  Manages seven HR Employees: coaching and yearly appraisalsDetermine and manage employee relations and recruitment initiatives from inception to completionDevelops and initiates organization-wide programs such as competency development, appraisal development, and provides education to leadership on legal issues as needed Exhibits sound judgement in providing counsel to managers, supervisors and employees on HR-related issues, to include disciplinary actions, performance development plans, grievances and terminations, and compensation/benefits concernsDemonstrates expert knowledge in the areas of EEOC, FMLA and ADA, ensuring that the hospital is compliant with regulationsCollaborates with the Administrative Director of Human Resources to develop annual unique and cost-effective recruitment plans that meet the organization's anticipated hiring needsDevelops and manages Administrative Human Resources Assist in development and process improvement of HRIS and payroll processesServes as an expert representative for the Medical Center in unemployment hearings and EEOC proceedings Show less

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  Adventist Health System

  Jul 2016 - now

  Senior Human Resource Manager